7155 results found
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2 votes
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Make the new requirement for client name when searching for an appointment optional
I noticed that a client name is now required when searching for an appointment. I use the search to find our next appointment for prospective clients, and often they don't end up booking. Fixing one of the constraints below would alleviate this:
- Making it optional to require the name before searching
- Being able to change a name on an appointment (then we could use a "throw away" name to search and then change to the real name if they actually want to schedule)
2 votes -
Contact Center Notifications
Staff will be notified when a new message comes into the message center
79 votes -
3 votes
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13 votes
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When charging to Duo, an option to charge and NOT collect or request gratuity
Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.
12 votes -
Make "Charge with Boulevard Duo" first option and not the card on file when checking out clients.
We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.
14 votes -
Mobile Optimized Online Booking (website)
The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…
16 votes -
1 vote
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4 votes
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Include appointment timein Client History section
Appointment time would be very helpful. It helps us know if the usually want mornings, evenings, etc..
4 votes -
ALLOW FOR MULTIPLE PHONE NUMBERS!
Please please please! Sweeten the deal with customizable labels?
Thanks all!
4 votes -
Offers Stackable/Not Stackable
We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.
13 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
25 votes -
1 vote
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1 vote
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4 votes
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Blocking Multiple Providers at Once
It would be great if we could choose more than one provider to block time for (ex: staff meetings) etc as opposed to blocking time on each provider individually.
22 votes -
After client no-shows or late cancels, force option for these appts at cancellation to require a card on file...
...for future bookings whether self book or even in-salon/over phone.
8 votes -
1 vote
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