5927 results found
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Order of months in Beta Reports
When adding in "columns grouped by month" in a beta report, the months should be in chronological order if the report date range started the year prior.
3 votes -
Telemed Functionality
Needs a feature to have a secure webchat with clients
1 vote -
1 vote
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simpler receipt printing
I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.
3 votes -
More alert options
It would be helpful if we're able to have different alerts instead of one. If we could add booking alerts (ie; guest booking preference for more efficient booking), check-out alerts: alerts that pop-up at checkout which is helpful if a guest is late on membership due we can see that at check-out and charge in the moment), membership past due alerts!
3 votes -
Provider requests on multiple services
when adding OR removing a specific provider as a request, it would be nice if the heart next to the name would be added/removed from all the services for the same client, instead of having to click each individual heart if they are getting multiple things done
4 votes -
Allow calendar integrations to be accessible only if enabled in a privilege group.
We understand Boulevard services a wide audience of businesses, from employee based to booth rentals. From a business owners perspective, we need to be protective of our information, ie guest contact info, and this issue creates a back door that anyone can access, regardless of privilege groups, and there is currently no way to limit its access.
Privilege groups can be set up which will limit access to what each group has access to. We have chosen not to allow access to the mobile app as it is a liability for our company to allow employee access to schedule and…
3 votes -
updating CT info even w/invalid info & b-day alerts for discount
In the old platform my work used, we were able to upload client's info, despite something like an e-mail address being invalid, which would allow the information to be saved. It would be really nice to be able to update and save the CT's information, despite there being something wrong in their information, like the email. As it stands now, I'm unable to update some CT's info due to invalid information which, truthfully, is more than frustrating. Whilst on that subject, our old program altered us when it was someone's birthday so we could apply a b-day discount at check…
1 vote -
3 votes
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Create a payment type called "House Charge"
We often have clients who we send invoices to and they remit payment from their production company, etc. after the fact. Sometimes it's weeks or months later. It would be great to have a payment type called "House Charge" to make sure that service providers receive their commission timely and a way that when that person schedules another appointment, it shows an outstanding charge. Being able to run a report to show any outstanding charges would also be helpful.
3 votes -
Disable Appointment Cancellations Permission Group
Privilege groups should include a separate functionality of appointment cancellations. Only authorized staff should cancel appointments.
We don't want our staff the ability to cancel any appointments, all cancellations should be reviewed by our manager. Some salons have a history of staff taking cash from customers, but then turn around and cancel the appointment to show that the customer never arrived, thus pocketing the full service sale for herself.
2 votes -
Admin Controls What is Visible on Staff's MOBILE APP (Performance Tab)
Sometimes we ONLY want stylists to see how much they've earned in Gratuity for the day and only the admin gets to see their service sales. For other employees, they want to see their service sales and gratuity, and everything else. Being able to control who sees what on their mobile app would be great!
2 votes -
Ability to delete messages in Message Center
The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.
4 votes -
Ability to Customize Walk-In process on iPad
Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.
5 votes -
Discounts: Pass Off to Business
Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.
6 votes -
Easier Employee Scheduling options
The Employee Scheduling would be nice if it was a draggable bar between times instead of two drop down menus, our old system had a draggable time table which made putting the schedule in a breeze and it was faster and physically would show coverage to make sure you didn't have any gaps instead of putting stuff in then looking at the calendar to make sure it was covered. plus it would be nice to be able to schedule lunch's as well instead of making blocks
5 votes -
4 votes
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More easily access appts on calendar (from profiles)
When you are on a client's profile and looking at their upcoming appointments, it's nice that you can get the full appointment details view from there but I really wish there was also a button to "View on Calendar" so that you could see it there in one click. The way it is now, you have to first potentially change locations, then go to the calendar view, then change the calendar date, then just kind of manually scan the calendar to find the appt. It should be a much more seamless process than this.
2 votes -
More options when booking and prebooking guests
Adding more options when booking or rebooking not just 4wk, 6wk,8wk. Add in 3 weeks, 5weeks, 7weeks,10weeks, and 12 weeks.
6 votes -
Prioritize non-blank entries when merging clients
It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.
3 votes
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