Ability to delete messages in Message Center
The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.
4
votes
Alexa Erickson
shared this idea
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Jeremy Shieh
commented
I have a hypothetical;
Client texts some lewd message to the business. Let's file it under some type of harassment such as a sexual advance, or threat to staff.
Staff is aware of it, alerts management, etc.
There is no way to contain this, forever it will be referred to, "omg did you see what Mother Theresa texted to us 5 years ago of what they were doing with Elon Musk and the head receptionist in Ibiza? Let me show you!"