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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.

    1 vote

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  2. Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.

    1 vote

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  3. Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!

    2 votes

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  4. You guys should add more options after an image is uploaded to edit the image. We do a lot of before and afters and sometimes the photos need to be zoomed in and modified a bit to look correct before we can compare two images side by side.

    6 votes

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  5. I know Shopify is an integration, but having native online capabilities would be nice instead of having to build an entire Shopify website to sell products online. I know you can technically make products available to sell online via the booking widget, but that is not really a great option. Maybe having a easy online page that would sync with your created products that would look professional.

    6 votes

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  6. Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients

    2 votes

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  7. A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.

    2 votes

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  8. Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.

    4 votes

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  9. It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.

    4 votes

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  10. Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.

    1 vote

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  11. it would be extremely useful and time saving to be able to navigate through the service menu on the management side using arrows to switch between individual services when they are opened for editing. it is extremely redundant to have to close the service only to open the very next make to make an edit and then exit out of that one and then open the next one to make an edit, etc.

    It would also be super handy to have the prices shown on the service list without having to open each individual service. And then also to be…

    5 votes

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  12. Add text boxes and zoom feature to Chart Mark up feature

    21 votes

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  13. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    3 votes

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  14. multiple cancellation fees built into specific services

    Requested by : 4ever Young (45 location prospect)

    5 votes

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  15. In the new improved calendar view from mobile app we should be able to choose which 3 days we want to see at a time. Right now it will not let me see Tuesday weds Thursday together. We should also be able to pinch to expand or minimize the calendar.

    4 votes

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  16. After making a form/document, can there be a save draft button instead of having to publish to save and then go disable?

    4 votes

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  17. Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.

    15 votes

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  18. Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.

    8 votes

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  19. Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.

    1 vote

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  20. Profile auto populate the client info and content , why re enter ?

    1 vote

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