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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7562 results found

  1. limit the ability for services to be booked by only specific clients, such as clients who have a membership. Some of our services are for members only and we do not offer them to non-members. However, currently either anyone can book the service online or none of our members can book the service online.

    7 votes

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  2. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    7 votes

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  3. Be able to perform labs within software or offer an integration

    21 votes

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  4. When in the calendar view, if I click "todays date" to schedule an appointment on a different day, it ALWAYS jumps and cuts off the first week of the next month. It is so frustrating. You have to click on a random later date in the month and then click it again to reach the beginning weeks of the new month.

    1 vote

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  5. We have sales people that do not do the treatments. It would be great it commission could be tied to the sale and not to the treatment.

    1 vote

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  6. When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    2 votes

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  7. When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)

    8 votes

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  8. Add a slider bar to compare before and after photos to allow direct comparison. This feature is in TouchMD and is super helpful for the team.

    21 votes

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  9. We have providers that work all day, but are only available for telehealth half of the day, and in-clinic the other half. Right now, in order to correctly display their schedule online, I had to create 2 separate accounts for the same provider in order to attach them to the correct "resource." I would like to be able to have one account reflect their schedule.

    3 votes

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  10. We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes

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  11. We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.

    Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!

    9 votes

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  12. There is the existing ability to add a link to forms, cancellation policy to automated client comms, but there are other custom links that may be useful for clients, specific to the business.

    2 votes

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  13. I would love to try this to help build my new stylists, but cant bring it on bc my stylists that are booked out dont need to offer this. Bummer

    2 votes

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  14. The client history tab need big improvements! Most obvious are:

    1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.

    2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?

    3) Opening an appointment or order should not take you away from the client profile. We often have to…

    5 votes

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  15. Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.

    4 votes

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  16. Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.

    It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…

    5 votes

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  17. An alert for internal teams and/or clients that book the same service (e.g. haircut) within a certain timeframe (e.g. one month).

    2 votes

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  18. The new voucher report is wonderful for showing sales, redemptions and expirations. It would be great to update gift cards so we can set expiration dates and have them automatically expire and have the same style report for them.

    Expiration is not legal in all states, but it is in my state, and Boulevard makes this SUPER hard to do as there is no report showing when gift cards are sold, it is all sorted by the last use.

    2 votes

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  19. We would like the ability to assign Numbers to resources so they could be booked in order.

    For example, if we had three rooms - Room 1, Room 2 and Three. We would like Boulevard to add logic to Resource scheduling that would book Room 1 first, then for another appointment Room 2, then Room 3.

    Obviously still keeping staff schedules into account, but booking in order.

    2 votes

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  20. We need to be able to alphabetize forms in the client profile tab as it makes searching for specific forms/charts much easier.

    23 votes

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