Settings and activity
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109 votes
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Carolyn Staples
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487 votesCarolyn Staples
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7 votes
An error occurred while saving the comment Carolyn Staples
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this has completely hurt my business and ni am not quite sure many other businesses are aware of this. When someone tries to rebook their appt online - despite the fact if they "chose" their provider or not (hose first available) it will not show them anyone else to book with. Clients are completely stuck on that appt to that provider, which is awful for patient options. if they need to get in that day, they should be able to choose someone else. To not even show any options other than that provider hurts the business retention abilities, makes rebooking such a pain for clients AND it looks like we aren't open or available if that provider only works part time!!
Carolyn Staples
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3 votesCarolyn Staples
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251 votesCarolyn Staples
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563 votesCarolyn Staples
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5 votesCarolyn Staples
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14 votesCarolyn Staples
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staff who doesn't notice sees a gift card on file and USES it for payments - but the gift card was given to someone else. It makes zero sense. AND you cannot sell a gift card without attaching it to a profile in store. MANY upset husbands coming in during the holidays!!!