8431 results found
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online gift card
The user interface for purchasing gift cards online is not very good. When a client gets to the screen to purchase a gift card all they will see is "Gift Card Amount" and then a button with the lowest suggested amount. There is no indication that you need to scroll down to see the other options. This is obviously confusing (and limiting) to clients, so it would be nice if you could clean this up so we're not missing out on bigger gift card sales.
2 votes -
client gets notified if their card has expired
We had instances where we don't notice that a clients card has expired until it's too late. I understand that when its a membership they will be notified but it would be cool if it was sent out even just from their profile
3 votes -
Phone support with Boulevard
Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.
8 votes -
Notification for same day changes
If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.
5 votes -
rewards
would like an easier way to use alle, aspire, and xperience rewards programs
2 votes -
Break out New vs Returning client data in more reports
Would be beneficial to able to see more New vs Returning data in reports.
Examples:
1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…
3 votes -
3 votes
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Require bookings be back to back
We would like an option to require certain bookings be back to back. Depending on Provider or service. This way, no gaps are created in our schedule.
9 votes -
automation for membership savings on ipad before checking out
I would like an automation during check out, after confirming total purchase another pop up to show clients what their total savings would be from today's purchase and from the last year total if they joined the VIP program and asking if they would like to join yes or no
1 vote -
Packages and Memberships should be separated from Products in the Checkout process for reporting and LOYATY POINTS!!!
Currently all Packages and every Membership transaction ends up in Product reports when they may not have anything to do with Products. Which also gives the purchaser excessive loyalty points!!!! which then creates manual work to go through each clients profile and remove the points to avoid giving additional discounts when they are already receiving perks from the package or membership. We "should" be able to choose to assign points with those purchases not forced to and have to undo it. This is a major time and function issue.
We have to run reports daily of the previous days' purchases…2 votes -
Appointment Copying
At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.
8 votes -
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
Patients that wish to send to an insurance company on their own have to have this information.You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see
10 votes -
boulevard duo review order
Boulevard Duo used to show itemized order details and it has gone away. Please bring it back!
4 votes -
Be able to block off the schedule for certain services on certain days.
Be able to block off the schedule for certain services on certain days. For example: we have events on Thursdays and Fridays a couple times a month at a location other than our office that require appts. But we can't block our schedule for the day. People book other services than our event and we have to immediately reschedule because we won't be in person at the office. Does that make sense??
1 vote -
text message confirmation
Our clients do not know that they need to go to the manage appointment to complete forms. Everyone that comes in, do not have their forms completed which is time consuming in the spa. I suggest putting a "complete paperwork" button above the manage button in the appointment confirmation text.
1 vote -
Pro App Metrics
It would be great to be able to see in the metric area of the app, a breakdown of each product sold and the price. To track income better as a commission stylist, and having a receptionist checking out guests.
1 vote -
Currently Lacking Enough Permission Control
Currently, it appears that the ability to edit products, SKUs, services, and related operational settings requires granting “Manage Business” access through the gear icon. The concern is that this also appears to give the user access to areas they should not necessarily control, including permission groups and staff privilege settings.
This creates an internal-control and security issue for businesses that need to delegate operational setup tasks without also delegating access-control authority.
A business may reasonably need a manager or operations staff member to:
- Create and edit products
- Add or edit SKUs
- Manage inventory-related product details
- Create and edit services
- Update…
1 vote -
control manage business
Right now, it appears that the ability to edit products, SKUs, services, and other operational settings requires granting “Manage Business” access through the gear icon. The problem is that this also gives the staff member access to areas they should not control, including the ability to edit permission groups and potentially change their own or other users’ privileges.
For our practice, this creates a real internal-control and security issue. We need to delegate operational setup tasks to trusted managers — for example:
Creating and editing products
Adding or editing SKUs
Managing inventory-related product details
Creating and editing services
Updating service…1 vote -
allow single session purchase without booking
Allow customers the option to purchase a single session without having to book an appointment. If there’s a sale and a customer wants to purchase a single session and use later they can’t. Boulevard forces an appointment for all services unless purchased as a package or membership.
1 vote -
4 day
It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.
1 vote
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