8555 results found
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Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
9 votes -
Auto populate new gift card code when selling a card in the dashboard
Would be great if there was an option for the checkout window in the dashboard to auto populate new codes when selling a gift card so our team doesn't have to track what codes are already in use/would help avoid adding funds to an existing card that's associated with different client
4 votes -
Offers being able to be applied to add-ons only
the ability for the client to create an offer that will be able to be applied only to the add-on of the service.
4 votes -
Drawer Count Report
We would like a report for each drawer count with time stamp, name of staff, exact denominations for drawer count.
8 votes -
7 votes
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Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
12 votes -
Allow customer to complete checkout via their phone
Vagaro offers the ability for clients to complete checkout (leave tip and digitally sign) from their phone to complete transactions without interfacing with an iPad and signing an actual receipt.
4 votes -
1 vote
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Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications
A pleasant chime would help receptionists know they have something to do :)
16 votes -
Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...
..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"
Super useful for managers to be aware of things and not manually sift through visual data.
More advanced filters that would require limited about of machine learning would be:
"show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
"show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…9 votes -
Multiple concurrent taxes ability, also ability to not name them as a "tax"
Example would be in certain areas there is a sales tax, and then a district tax. Some companies may be interested in charging a fee; for example "2% for medical benefits for staff" etc, whereas this tax is tabulated separately on reports.
4 votes -
Service fees per transaction for client to pay
Business would like to charge a percentage per customer order that the client pays to help cover the cost of fees incurred.
4 votes -
1 vote
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Way to disable appointment confirmations for single appointments or certain stylists or days
Example is if we have to keep appointments on a schedule to track that we need to reschedule them, but do not want the clients being told that "they are scheduled for an appoitnment" when they are NOT.
1 vote -
1 vote
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1 vote
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Ability to accept visa giftcards
We need the ability to accept Visa giftcards. Many of our clients have been trying to use their Visa giftcard to pay for their service and we have had to tell them to use a different card. This poses an issue being some clients don't always have another alternative to pay.
3 votes -
Move "Which Professional" to the subsequent page on the booking widget
If there are services that offer so many add-ons, it's pushing the "which professional"question to the very bottom of the screen. So that means that unless a user is taking the time to scroll through all of our add-on options, users will not see the option to choose a Stylist.
2 votes -
Ability to remove custom gratuity from the Reception App checkout window
Partner would like to limit client to the presets instead of allowing them to select a custom tip
2 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
10 votes
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