8549 results found
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Show indicator on Calendar view of appointments just like Front Desk view such as "(4m late)" in red indicator on appt block
This would allow for staff to be more cognizant of potential issues that would require intervention.
3 votes -
Option to cancel an appointment and move the client to the waitlist
Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist
13 votes -
Time & Criteria based counter for clients appointments
It would make logistics and workflow a lot easier for services like ours that is time dependent, based on the last time that a client came in for a particular service. For example, if a client came in for a new set on the 1st of the month, but then he/she tried to book a two-week service at the 18-22 days after, the system would not allow them, as it has actually been closer to three weeks after their last session. Another rule-based booking criteria would be if there were a client that is new to the salon, but they…
1 vote -
edit intake forms & charts
would like to edit intake forms- med spa
28 votes -
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4 votes
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Separate Employees from Staff Roles
It would be awesome to have the employee separate from staff roles. This way one employee can be scheduled for multiple roles. For example: Hairstylist who also does esthetics. Can be listed as one employee in gear tab, but can be listed in two roles (Stylist and esthetician) in the location tab. You can then schedule each role independently, but performance reports, logins, payroll, etc... are all for the individual employee so they can see each role on their schedule, and payroll doesn't need to be manually combined as it does with multiple employees.
4 votes -
Reopen closed orders
To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.
51 votes -
1 vote
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1 vote
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Consultation booking over phone, I'm a receptionist.
Right now there is no way to book someone for a consultation.
What I do is "block time" then enter a description of "Consultation - Jane Doe", & then I also book a "miscellaneous appointment" so that the client will get something on their end.
Simply adding "Consultation" to the list of options would be a great help.
It would also look a lot cleaner than these two chunks side by side, & it would save time, & it would be more legible.
I can understand how people booking consults online could be undesirable, but for we receptionists to be…1 vote -
Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
7 votes -
Set calendar time settings for each day individually
Our hours during the week (10-8) are much different than Saturdays (8-3). We have a ton of open space during the week in the morning and a ton open on Saturdays in the evening. If a stylist who doesn't normally works Saturday sees open space until 9pm she may book a client at 4 or 5 not knowing we close at 3!
Also would be nice if the days the salon is closed it say "Salon Closed" or something!
3 votes -
Training dashboard for new hires
We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.
16 votes -
Time off request
It would be helpful to be able to have staff submit time off requests through the Boulevard dashboard.
24 votes -
Purchase Order should update cost based on goods received
Cost of POs are currently based on order quantity regardless of quantity received. The calculation should update based on goods received so that POs match up with invoices. (And this is another reason why POs should be more editable for adding products after being created, as well- so they match the invoice!)
5 votes -
Authenticate Email Addresses upon account creation
Please require valid email addresses in accounts. For example if someone uses an incorrect ending @gmail in stead of @gmail.com that should be flagged by boulevard prior to completion. This is causing issues with our data syncs.
6 votes
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