8547 results found
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When adjusting times to remember for clients, if they are already rebooked for the future...
...those recurring appts change automatically as well to that timing.
I have clients that book a year out and have recurring appts, say every 6 weeks. If I see that their appt should be 45 minutes long instead of 30, when I change that next appt, the recurring appts also change. I have had to go through manually and change all 45 minute color processes to 30 (they normally are 30) and some people that take longer in cutting or color individually. It has taken me about 3 hours just to change from today 9/12 to the end of the…
3 votes -
Option to not prompt clients to leave reviews with cancellation emails
Remove the option to request ratings with cancellation emails
15 votes -
Add a tag for "Vaccinated"
Or make the ability to create customized tags/icons!
1 vote -
Membership payment options
Give the business the ability for a client to pre-pay a membership, to pay one month in cash, make a payment for another member as a gift, apply gift cards to membership payments etc.
20 votes -
Only allow valid credit cards
A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.
14 votes -
"Unmerge" appointments in a group for individual checkout
We would like to be able to separate services from one order ticket. We often have large groups come in that are booked under one name, but are paid for separately. Ex: Large wedding parties or business groups. Recreating each individual's specific service is time consuming and it would be more efficient to just drag them off to another order.
18 votes -
2 votes
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Quick Add Service Column!
We have a lot of common treatments and services that are added on last minute to appointments and they're not always performed by the same stylist. It would be awesome to have a column of our most common add-on services rather than having to leave the checkout window to update the whole appointment and go back. We are glad we switched over from Booker, but that is something I seriously miss!
3 votes -
Business Intelligence Dashboard
A dashboard that shows whats happening in a business. Have it show a quick look at sales, clients booked, etc. that could be pulled from reports. Attached are screenshots of the look/idea.
30 votes -
apply cancellation fee as an account credit
Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.
9 votes -
"Yes" trigger in messaging
to confirm an appointment the trigger should be something unique like "C". We have conversations with people and they use the word "Yes" often and get the auto text thanking them for confirming. Like - "do you want to cancel both appointments Michelle" ---"Yes" --- "Thank you you are confirmed"
8 votes -
2 votes
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2 votes
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Cancellation list to have a current appointment column to show who has already been rescheduled
It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!
16 votes -
Banning clients from online booking
We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.
5 votes -
Allow an option for the company to take absorb the cost of a price discount instead of the employee
When offering a discount to a client, the only option the system allows is for the employee's commission to be adjusted along with the discount instead of the company absorbing the cost.
6 votes -
Beta Report for comprehensive payroll purposes
Rows are service provider
Columns wanted:
Total hours worked (total for range)
Hours subject of overtime (set for your jurisdictionRegular hours without overtime hours
% utilized
Service sales
Service clawbacks
Voucher or membership totals
Product sales
Product clawbacks
Tip commission
Net sales
Total discounts
KPI columns:
Average appointment duration
Average time +/- clock in from scheduled shift start
Average time +/- clock out from schedule shift end
MoM, QtroQtr, YoY growth for service sales, product sales, net sales
7 votes -
Turn off Confirmation system when a different text is sent
We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.
Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)
12 votes -
2 votes
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subscribe to multiple calendars
I have 2 separate profiles for myself i would like the ability to subscribe to both calendars on my google calendar.
4 votes
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