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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7932 results found

  1. Turn off Confirmation system when a different text is sent

    We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. be able to look at a date range in the cancellation page

    1 vote

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  3. Ability to merge client orders by click instead of drag

    1 vote

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  4. Down size the service lists under stylist names and take out stuff they are not coded for

    Also if it was alphabetical it would be so much easier to find them on the list.

    2 votes

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  5. Range of dates on WL

    Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.

    7 votes

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  6. Greater rule flexibility with gift card promotions

    1 vote

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  7. Client Accommodation for preferred service provider

    1 vote

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  8. Allow the provider to easily alert the client they're running late

    1 vote

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  9. Ability to change the order of the staff roles within schedule tab

    3 votes

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  10. Stylist would be able to see there gratuity

    When a stylist clicks on a closed out ticket on their mobile device they would be able to see the service price, and gratuity left.

    3 votes

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  11. Scan Inventory In and Out

    Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.

    30 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  12. Filter client history

    It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.

    11 votes

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  13. Utilization % per service category

    1 vote

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  14. Remove business number from Waitlist Transactional email

    1 vote

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  15. Multi-Lingual Interface / Functionality

    1 vote

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  16. Please reduce access to the Forms tab in the client profile so we can have a secure credit card approval form

    Can we make the form tabs in client profile more secure? Please change this so only Admins and managers can see private information. Currently all employees can see all forms including Credit card information

    3 votes

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  17. We would like to see the Add Ons the client has chosen when hovering over the appointment on the Calender view screen.

    4 votes

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  18. More than a 10-digits in a phone number

    Hi, I had a client try to purchase a gift card online today, and they received an error message due to their phone number being 11-digits instead of 10. We fixed the phone number, but is there anyway that we can have 11 or more digit phone numbers added for international guests and clients? thanks

    2 votes

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  19. Dashboard Customization

    Client's view should be able to be customizable to match the business' colors.

    3 votes

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  20. No commission to service providers when clients are charged the cancellation fee

    1 vote

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