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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. in case I do not know a client has checked in and I need to send them straight to the stylist

    5 votes

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    1 comment  ·  Admin →
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  2. it would be nice to add tags for clients with disabilities like "hearing impaired", "nonverbal", and sensory issues so that staff members are able to be prepared and accomadate better.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It should only show provider potential availability for times that are already scheduled booked for a staff member.

    89 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Adding location, staff and client name fields to the Appointment Services Records beta report.

    2 votes

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  5. 15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. 10 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  7. I want to get notified when we recieve a message from a guest, but I don't want to get notified every time some cancels. My email is blowing up, unnecessarily, and I can't turn it off unless I also turn off the one I really need to recieve.

    7 votes

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  8. 4 votes

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  9. 4 votes

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  10. My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    22 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  11. 2 votes

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  12. We are new to the system but came from another and we use our phones a lot. Some more user-friendly options would be great.
    1-It would be nice if we could see the whole week at a time.
    2-it would be nice if when we clicked a time on a specific persons schedule , it would allow us to just book that time with that person instead of us having to still choose provider and time.
    3-employees should be able to change their working times

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. 10 votes

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  14. A bulk action to deactivate all gift cards with zero balance would be a great help to clean up the database and reports for gift cards.

    Bonus points for a tool that will bulk deactivate gift cards that were sold prior to a certain date (due to expiration)

    6 votes

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  15. Make ratings public on website, within online booking tool or Google.

    18 votes

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  16. Clients are able to confirm their appointments through text, they should be able to cancel via text as well.

    163 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  17. Developer is struggling with our documentation around working with memberships. He is asking for a guide with sample code and examples.

    Would be really nice to be able to point him to a "Working with memberships" guide on our API docs along with a Postman Collection to share of mocked up queries

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 35 votes

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    In Progress  ·  6 comments  ·  Admin →
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  19. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. We would like our booth rental stylists to have the same capabilities as our commission stylists in gift cards and taking deposits and have those go to their own merchant accounts.

    11 votes

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