7169 results found
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3 votes
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1 vote
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1 vote
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1 vote
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Referral reports should include other guests info
As a business owner, I would like to know how many referrals guests bring in to be able to reward them. If this were part of the report, it would be easily seen and tracked.
5 votes -
When client arrives, the appointment moves to the exact time of arrival.
When client arrives, the appointment moves to the exact time of arrival. For example: Tim is scheduled at 4:30, but arrives at 4:42. The appointment on the calendar would be moved down to 4:42.
6 votes -
Voiding a register count
It would be very helpful to have the option to void out register counts if someone goofs' their count and accidentally submits.
17 votes -
3 votes
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1 vote
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1 vote
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Duo email receipt option and email collection
Then collect their email address on Duo app and add to database.
6 votes -
2 votes
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3 votes
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An option to "un"check-in a guest
Sometimes you check in the wrong guest on accident, and then when that guest really does come in the service provider doesn't get the notification because they are already "checked-in". Being able to undo that and send an accurate notification to the service provider would be very helpful
5 votes -
Better Inventory Reporting
Would love a detailed report for inventory. One that shows you "hot & cold" inventory or inactive inventory.
Examples:
- listing products from most purchased to least purchased.
- A report that shows inactive inventory. No sales and no inventory adjustments made during a specific time period.
Currently the only way to do this is by clicking each individual product in inventory to show "last purchased on, last inventory update on etc." Different reporting options for inventory would be so helpful in keeping inventory in line with current demand regarding the set max and mins.
88 votes -
Being able to modify "guest of" bookings done online.
I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.
20 votes -
2 votes
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Show Service Providers along with appt time in Front Desk view
It would be far more convenient to be able to see the service providers as well as time in the Front Desk view; clicking in to the appt works in some situations, but if a stylist wanted to see which of their clients were confirmed vs. unconfirmed they'd have to check all of them individually right now. Would also help front desk know which stylist to notify at a glance, as some stylists don't pay attention to their phones or leave them around the salon.
3 votes -
1 vote
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Alert online bookers that the credit card entered will not be charged at that moment, but just held on file
Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.
69 votes
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