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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7893 results found

  1. It would be awesome if users could create 6-10 favorite calendar views on the dashboard. For example:

    All Hair Stylists
    All Nail Technicians with Nail resources
    All Massage Therapists with massage resources
    etc...

    This would enable us to easily pick views that can make it easier to schedule things like group appointments or to reschedule clients and only see the information that is most important to our rescheduling.

    2 votes

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  2. It's very easy to accidentally make changes at the brand level that are meant for just one location because the screen in general, and the top nav bar in particular, looks almost exactly the same no matter which one you're on

    3 votes

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    1 comment  ·  Admin →
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  3. Show the date of the previous service when booking a new appointment in the dashboard by hovering your mouse over the service.

    2 votes

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  4. The ability to reorganize the online service menu

    4 votes

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  5. When viewing products sales by category or by brand, would like to be able to click on a total and see the breakdown of what items were sold vs just a lump sum amount.

    3 votes

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  6. We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.

    8 votes

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  7. would like to know how much the campaign will cost before launching.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. 9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Change the Orders screen to work more like Clients: When you click an order to view details, they slide over the screen to see details. Then when you close the order it slides back out of the way and you are still on the order screen. This allows you to keep any filters in place and still see the order details.

    A change like this would help streamline the user experience so more aspects of the program behave in the same way making it easier to use and to train new users.

    2 votes

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  10. You should have a option to just clock in and out, without being able to see calendar view

    3 votes

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  11. 2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. As a business owner, I would like the ability to report on the number of new memberships sold by each of my staff members.

    For example today one of my favorite reports is a weekly report in which I can see my staff and the following items:

    • How many new memberships they sold
    • How many appts they had
    • How many members they saw
    • How many non members they say
    5 votes

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  13. It would be great to have the ability to get the "Manage Appointment" link through the API so we can include it in our custom client texts

    2 votes

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  14. We are recommending an implementation of a basic report that we can pull to show Any appointment that shows quick Appointment Data:

    Service booked

    Date when Appointment was Booked

    Date of Actual Appointment Service.

    Staff Member

    Service

    We have high ticket PMU (Cosmetic Tattoo Services) and Lash Services which can block off 2-3 hours of time and our front desk needs to follow up consistently with these appointments to ensure the clients fill out all their proper forms ahead of time and also do not cancel their appointment. We have found that the higher a service price and the longer…

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. When you click "new appointment" at the top right, it opens a small mini screen at the bottom right to fill in all necessary information. It would be great to enlarge the screen and see everything in a bigger, cleaner format, so we click the enlarge button to expand the screen. But if we do that, the "First Available" option disappears, and we must select a stylist instead. When enlarging the screen, please keep all the functionalities that exist when the screen was small!

    1 vote

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  16. We get very busy and to quickly sign-in clients, we only want their first name and phone number as required fields. These two pieces of info are enough of a differentiator that we don't want to spend time asking someone to spell out their last name. Some people have very long and complicated last names, and we would rather not have to get their last names wrong and have it be blasted across all marketing and text reminder communications every single time, and instead just use their first names only. Plus, being on first name basis with people feels like…

    1 vote

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  17. Phone number as a unique identifier

    3 votes

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  18. The app should have a feature that allows employee to see their schedule for that week and following weeks (ex. Monday 10am-5pm, Thursday 10am-2pm). As of right now I am having to send my employees screenshots of the schedule on the dashboard. Which is not very accurate in the case of availability changes. The only way for them to see when they work is to rely on the "grey areas" of availability under their name which is very difficult and leaves too much room for error.

    16 votes

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  19. Allow for the same service to be added into the booking widget for an individual appointment.

    1 vote

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  20. The message notifications used to work and don't now. It would make this system so much better and more usable with that feature being functional.

    1 vote

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