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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Ability to report on when a redeemed voucher had originally been granted via the package sale

    2 votes

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  2. Date ranges default to today’s date vs 3-day window

    1 vote

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  3. Rx photo the employees are saying that there platform is more user friendly. We use boulevard for all new forms, signatures. But when it comes to keeping record and looking up past forms, pictures that are saying they would rather use Rx Photo. Thanks

    2 votes

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  4. would love the flexibility to be able to customize the view and steps for booking appointments. Example:

    View 1: Select a Professional- Service - Date

    View 2: Select a Service- Date- Professional

    View 3: Select- Date - Service- Professional

    13 votes

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  5. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit be put on their account that needs paying before they can book again.
    it is really hard to keep track of this via notes in the system and word of mouth.

    5 votes

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  6. It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.

    1 vote

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  7. Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00

    Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.

    6 votes

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  8. The business said that it is TOP priority that this report have the option to filter by date. They are needing to report on what inventory was month to month. At this time there is no date filter.

    21 votes

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  9. Please add an option to LINK pharmacy phone number to patient form.

    4 votes

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  10. We would like Date of Birth to be added as part of client/patient information

    13 votes

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  11. Please allow us to have 'effective' dates that are editable for service commission overrides like you can for standard commission rates set in the 'Compensation' tab.

    2 votes

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  12. Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.

    Membership Conversion Reports
    Products sold conversions

    19 votes

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  13. 3 votes

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  14. New clients -> did they book another appointment -> which clients did v which clients didn’t.

    Run another report -> which clients had a consultation -> which clients booked an appointment after that specific consultation

    2 votes

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  15. The business wants to be able to run reports on new clients specifically who are coming in for their first appointment so she can create a welcome bag.

    2 votes

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  16. .... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.

    10 votes

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  17. 2 votes

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  18. Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.

    Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.

    6 votes

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  19. Would like a feature setting to enable emails to be turned on for the business (one main business email contact similar to the email found in the MANAGE location tab> Details section) for all client appointments booked, reminders, and cancellations

    3 votes

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  20. Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…

    18 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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