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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7893 results found

  1. 4 votes

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  2. Option to delete multiple text messages at one time instead of individiually.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Show the discounted price total in email confirmations and email reminders.

    2 votes

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  4. I would like monthly memberships be charged under each individual merchant instead of the main company's account

    2 votes

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  5. It doesn't make sense that we can't see a booking alert unless we click into the client profile. The purpose of an ALERT is to well, ALERT the desk but we shouldn't need to go into every profile everyday to make sure we are not missing one.

    16 votes

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  6. Salons have the option to set up an automated message for clients birthdays/important dates. Boulevard notifies salon staff if a client is coming in on the day of or close to their birthday/important date.

    3 votes

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  7. 4 votes

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  8. Auto apply offer codes that are valid for members with clients who have had memberships shared with them.

    1 vote

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  9. They want a pixel provided by boulevard specifically

    2 votes

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  10. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. We absolutely need this. It's very inconvenient to have to buy a different device to be able to accomplish this.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. 34 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  14. Unless I comb through each sale, there is no way to understand if staff are potentially handing out adjusted prices which in most cases diminishes income. I strongly believe staff understand this is a way of hiding their dirty work from management in some cases. The loss revenue for businesses is completely unmonitored at present. Increased revenue from price adjustments also should be scrutinized since targeting upcharging to certain clients could potentially land businesses in hot water.

    I believe all price adjustments can be listed for any given service provider for any given period. I think the service provider should…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…

    27 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  16. 20 votes

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  17. 18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. We would like to see an option to manually push/force text appointment confirmations. We currently have text confirmations set to go out 2 days prior to the scheduled appointment. If clients do not confirm via text or email, the front desk will then call the client the day before to confirm their appointment.

    With our previous scheduling system, our front desk staff was able to manually send out text confirmations each Saturday for appointments scheduled for Monday & Tuesday. With BLVD, the text confirmations for appointments scheduled on Monday go out Saturday evening and confirmations for appointments scheduled on Tuesday…

    72 votes

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  19. The software gives the heart icon for all future appts. Such a pain if they switch practitioners: more work to remember for reception.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Add a filter to the client list or a beta report to show what marketing opt-in preference a client has chosen, including if they've opted out, and allow for the ability to export that list.

    37 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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