8529 results found
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Block usage of gift card if customer disputes the charge
We recently had a customer dispute the credit card charge for a gift card purchase. Some form of option to block usage of the gift card while the dispute is worked out would be great. I can zero it out, but then if the dispute resolves in my favor I need to reactivate it and house the purchase. (this whole process screws up all kinds of reports)
Some way of (preferably automatically) blocking that gift card from being used until the dispute is resolved would be very helpful. Or simply voiding the card when the dispute is created is another…
3 votes -
5 day calendar view
Ability to view the calendar in a 5 day view
24 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
31 votes -
Make an additional Forms/Charts Section for Treatment Protocols and SOP's that staff could pull up with an appt and also separately
Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.
7 votes -
Time of Day Color Coding
Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
ie: mornings are for consults and afternoons are for treatments1 vote -
Your terrible messaging update no longer allows me to move the messaging
Your terrible messaging update no longer allows me to move the message box outside of the message window or open multiple boxes. i'm often messaging multiple people on the calendar page. it was so easy. guess what i cant do without opening two windows and clicking back and forth?
3 votes -
Suggested Services at checkout
Allow suggested services to be added by providers to be mentioned during checkout like products.
1 vote -
Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
6 votes -
When viewing a clients history have the time of their appointment next to the date, would be helpful when seeing what time they prefer
When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.
10 votes -
Service alerts such as outages or feature issues with Boulevard as push notifications in professional app
Often alerts are business critical and the only way to see them is on dashboard. Staff that do not normally use dashboard do not see these alerts and it may be crucial that they are aware of the temporary issues despite not being in front of dashboard (or if someone dismissed the alert). Having these mission critical alerts go out to all service providers could mean the difference between disconnected massive confusion and collective working around.
3 votes -
83 votes
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Tracking partial product
The ability to track partial product like half a syringe of filler.
34 votes -
Auto text responses for services
It'd be great if once the client received the reminder for their service via text they could reply with 'for which service' and they would get a text letting them know which service they booked for.
2 votes -
Auto-populate forms (the opposite way)
Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.
If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.
10 votes -
Bulk editing on services, products, inventory
Bulk editing on services, products etc would be beneficial and save a lot of time.
149 votes -
Ability to enter in a GC expiration date
The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.
7 votes -
Assign unique forms to clients that can be filled out without an appointment
An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.
49 votes -
Allow access in the BLVD check in application to access forms without checking in
It would be helpful to be able to access forms in the check-in app. When several guests check in under a group booking with one number we have to build out profiles and forms and have them fill out one by one. If they put their number in it creates a walkin appointment and you can't tie the walkin to the the already scheduled appointment. If we could go to their appointment and access forms there in the app that would speed along the check in process when there are multiple guests.
2 votes -
Change appointment tile color in Front Desk tab for each appointment stage
It'd be great if the appointment tiles in the Front Desk view changed colors depending where the client is in their appointment process so that receptionists can easily identify what stage the client is in.
3 votes -
Give users the ability to log out remote sessions
Sometimes I forget to log out of my computer at work and this results in someone else using my profile. Our previous provider allowed us to remotely log out sessions so that it would force the user on that computer to then log in under their own profile. This is especially important with users with higher privilege levels than others.
5 votes
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