8527 results found
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I would like to get notified of low ratings from guest via email
I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.
2 votes -
Regional / District Reporting
Regional locations/territories within the platform AND reporting associated with reporting in regions
Requested by: 4Ever Young (45 location prospect)
1 vote -
Rescheduling resources!
When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.
This would be as simple as a toggle switch…
45 votes -
Prevent clients from booking multiple appointments for the same time
When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?
50 votes -
Option to create a reminder to repurchase product through email and text
It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.
3 votes -
Make client credit button much larger at check out.
My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!
2 votes -
Attach Venmo on receipt
Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo
2 votes -
Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes
Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.
11 votes -
blocking "create/modify own appointments" for specific services
blocking "create/modify own appointments" for specific services
1 vote -
Longer Waitlist Duration Visibility
When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.
49 votes -
Click to View Pre-Paid Services Original Ticket in the Payment Methods Tab
We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.
2 votes -
Provide basic shapes on the mark-up tool - i.e. arrow.
It helps when charting filler to be able to indicate the direction of injection. Thanks!
2 votes -
Promo Codes
Need the ability to exclude members or limit the audience for promo codes;
Need the ability to create unique codes (9-digits, etc.) for promo codes; Add the ability to select specific locations from a dropdown menu; Add the ability to select a specific promo code from the offers menu and drill down data to the location level from offer code redemption6 votes -
121 votes
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allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
13 votes -
On the calendar view, create a new button: "Is Working Today"
Creating this button would allow the front desk to get back to the daily calendar view with a click of one button. This would save a lot of time in toggling forward when booking appointments in the future, specificallly toggling out of a stylist's weekly view.
3 votes -
Service Logs
I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.
3 votes -
Show name of staff who added client to waitlist
When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.
4 votes -
The option to move a pt to complete without having to checkout
Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.
3 votes -
Set Service Commission Levels at a Company Level and Individual Locations Can Adjust For Their Locations If Needed
We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.
4 votes
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