7892 results found
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Display add-ons for all services in a multi-service appointment when editing
Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.
8 votes -
Not have just a credit card option for free services (such as corrections).
Not have just a credit card option for free services (such as corrections). We have to change the amount and then go to "Other" to close out the ticket. Also, even if the service were free not everyone wants to pay a tip by credit card, which is all this options currently provides.
4 votes -
credit
Automatically Apply Account Credits
We run a salon, and while the credit button during the checkout process is visible our receptionists don't always know to click that first in the fast paced weekend, so it would be very ideal to have all deposits/account credits apply automatically during the checkout process or have a pop up asking if the credit would like to be used. Thank you
14 votes -
Limits on Group Appointments
I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.
Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.
7 votes -
Check in/out question about where clients heard about us
If there could be a question at check in/check out with options to select how clients found us then we could better track what methods of advertising are working the most efficiently.
2 votes -
Visibility of confirmation through appointment details
The business would find it helpful to have the status of the appointment visible within the appointment details section rather then only through the satellite icon.
4 votes -
3 votes
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Staff performance report that includes staff commission so you can calculate profitability
It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.
7 votes -
have a guide as to what causes errors when making large edits to an appointment
When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.
You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.
3 votes -
1 vote
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Don't allow scrolling to adjust values
When adjusting inventory quantities, service times, etc... The scroll wheel can adjust the amount if the cursor is over the entry box/line. This can often result in some crazy data if you aren't very careful about where the mouse is.
I could be in the minority but I have never used the mouse to adjust these amounts, and I don't see much of a use case where it is beneficial.
I have, however, messed up my data multiple times with this being an option. Real life scenario: clicking on a box to enter an inventory number, entering it, then scrolling…
2 votes -
Help chat notification indicator of unreads on Avatar badge at top right of dashboard
For those responses that occur after a while, there is little notice that there could be a response waiting unless the user goes into check.
1 vote -
1 vote
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Search function for appointment IDs
Create an easier way to search for appointment IDs to find client appointments
2 votes -
40 votes
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Visibility of Unconfirmed Clients from the Mobile App
We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.
10 votes -
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
11 votes -
Create a Service Ranking Report
Ability to run service report showing highest earner to lowest in that order (a.k.a. Ranking Report)- not alphabetically.
2 votes -
'Search for Service' Report
A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.
4 votes -
Access to more custom client data in beta reports
Would like to request client data to appear in multiple beta reports (be able to filter)
1- Be able to select any and all info you want to see in all report (client birthday, email, phone, tags, anything from the client profile)
and also
2- Uploaded photos on profiles should auto populate instead of having to click4 votes
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