8527 results found
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2 votes
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Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
61 votes -
Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss.
Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss the gray number.
4 votes -
Submitting picture icon via Mobile App
It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks
2 votes -
Deposit in $ option in addition to % option
I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)
45 votes -
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
2 votes -
Ability to block off multiple days at once
Ability to place time blocks on multiple days at the same time.
50 votes -
Change date range for Fill Slow Day campaign
"We'll automatically message clients who haven’t visited in the last 30 days and don't have an upcoming appointment 7 days before the available spot." Ability to change the date range from 30 days to any desired date.
5 votes -
Disable online cancellations
Ability to turn off online booking cancellations.
17 votes -
Service Bundles and Day Spa Packages
Service bundles - have the ability to have multiple services in one service booking, and for the services to be with different service providers.
i.e. "pamper package" books services in package back to back...
10:30am mani - SP 1
11am facial - SP 2
12pm massage - SP 3122 votes -
OPTION TO STAR TEXT MESSAGES TO GO BACK AND RESPOND MESSAGE
WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.
34 votes -
Allow color coding for client types - online booking, VIP, new client, etc.
Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.
4 votes -
Client Order History
When you go to the history tab in the client profile and scroll down to the Order History - it would help to be able to see if the Sale Total is a credit or a debit
5 votes -
Thank you for your help, please pass along the following recommendations for improvements: 1. Allow messages to be tagged "unread" and allow
- Allow messages to be tagged "unread" and allow messages to be sent to providers/front desk
- Put in place safeguard so a provider cannot be scheduled in two different locations at the same time.
- Allow blocked times (ie out/PTO) to be seen in all locations provider is seeing patients
- Allow option to see providers schedule in all locations they work on the same page
5 votes -
Text Message File and Client Notes File Downloads. It's needed to respond to Disputes
I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.
3 votes -
autopay detail report
Autopay Detail Report (allows a business to see future upcoming autopays)
Requested by Simplicity Laser, Strategic Customer
1 vote -
Charting offering an additional box when choosing “other” or specific options for more detail.
“Other” drop down option in charts that populate a fill in the blank section or a similar concept of selecting a certain button on charting that populates another box for more information. This would help keep our basic charting clean and when needed, adding additional boxes and info.
1 vote -
Printed reports keep order
When we print our reports after making changes to it and rearranging columns, changes do not stick and report still prints out of order
6 votes -
Why have most of these ideas been sitting for more than a year
Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.
3 votes -
All new appointments made online AND BY STAFF/FRONT DESK. Needing to monitor all new appointments that are made is critical.
Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.
3 votes
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