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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. We would like to create tangible travel tickets for stylists to be able to assess their clients' info all on one page rather than having to go thru multiple digital menus via Boulevard app. Client info like: Previous Products Purchased, Previous appointments, previous services + amounts paid, today's appt info and an area where they can write notes or suggestions.

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. It would be nice to provide each of our team member a report that shows percentages/counts from one year to the next without having to pull from multiple reports. It would be helpful when coaching them on areas to improve and goal setting.

    5 votes

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    1 comment  ·  Admin →
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  5. When a client has multiple months past due allow options to choose to override or waive months as an exception per client basis. Also when the next charge date is moved in order to process multiple past due months give the option as showing active and not paused.

    1 vote

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    0 comments  ·  Admin →
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  6. To quickly see next appts, add tags and notes

    3 votes

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    1 comment  ·  Admin →
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  7. It would be great if each person had to enter a PIN/Password before they could clock in so that it is strictly that persons timecard they are looking at. On a daily basis someone will accidentally clock someone else in/out while they are trying to clock themselves in/out. Also would be great for tracking attendance and tardiness because the way it is set up now ANY random person can clock someone else in/out and I have personally witnessed a stylist clock in another person who was not actually in the building.

    321 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  8. On an old booking platform, we were able to see if past clients had confirmed past appointments.

    4 votes

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    1 comment  ·  Admin →
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  9. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. We have the same day confirmation text turned on but i wish there was an option to only send those to unconfirmed clients. right now the only option is on or off.

    3 votes

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  11. When we no show a client or they late cancel, it's removed from the service providers books. That effects their utilization. Preferably it would stay on the books (if there isn't time to get another client in here) and be checked out as late or no show with or without a fee. Also, if it was color coded differently to accentuate it on the schedule, that would be ideal.

    621 votes

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    Waitlisted  ·  32 comments  ·  Admin →
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  12. allow syncing of available appointments to ical (currently only possible with booked appointments)

    1 vote

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    0 comments  ·  Admin →
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  13. Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.

    11 votes

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  14. Please allow us to trigger an appointment creation as an action. Not having it really limits our ability to automate appointment scheduling using a chatbot.

    3 votes

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  15. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Please make the photos of the stylists bigger so that you can see their faces better. They are much too small to see clearly.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Instead of having to manually count up hours each day and add them all up the system should count up the hours and give us a total to be able to easily and efficiently do payroll.

    1 vote

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  18. Deactivate or archive an entire brand instead of having to click each individual product

    4 votes

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  19. Would like to set vouchers to cover produts

    35 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  20. We have multiple employees who can review and sign forms. We need a way to assign forms for employees to review and sign.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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