7173 results found
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1 vote
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Favorite Buttom
As a front desk person my therapist and clients truly appreciate when I can mark their therapist as a favorite so when anyone creates their next apt it is with the appropriate therapist without us asking each time. Currently only clients can do this when scheduling online. An example, if I favorite a client's massage therapist and they have a facial following, it favorites both, but they were only seeing the other person due to their regular one being out. Could we please create a way for Front Desk staff to favorite each client with 2 different favorites. Your help…
3 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Ability to click on the logo and have it go directly to the website
The business would find it helpful and would free up time if they were able to click on the logo in the top left corner and have it open the website.
2 votes -
split payment
When splitting payments, it would be ideal for the payment prompt to reset to default after first payment type is entered. It is habitual to hit the green button which when splitting payment, will put through the same payment type as the first. This leads to excessive refunds and guest time management. At the very least, ask for a prompt for second payment type.
2 votes -
Change appointment color on screen to signal "arrived" in addition to the icon.
Would make it easy to see who has arrived without having to get close enough to see the little arrived icon on their appointment. Also... when appointment times overlap, they cover up the icons.
36 votes -
Allow Location Managers to edit products
Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!
I do not wish to give her total control over our software so it should be something I can allow in permissions.
25 votes -
Sync Online Profile to Dashboard Without Requiring Online Cart Completion
Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.
4 votes -
Integration with EventBrite or Allevent.in (or similar)
We occasionally have in-salon events, pop up shops, shop small business saturday or similar & would love to be able to integrate it with boulevard so we can customize invites, charge a fee for special services offered if needed (ie: botox party), track RSVP's for planning purposes, etc...
5 votes -
Notification to service provider when an appointment is waitlisted for them including when and what.
This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)
3 votes -
Canceled appointments shouldn't be sent reminders.
I have had several Different kinds of scheduling software and never ever have I had an Issue where a canceled appt or a rescheduled appointment be sent a reminder. It's unbelievable this is happening. How unprofessional it makes us look when we have people show up for appointments because they are confused.
1 vote -
More areas to leave note
It would be helpful if there were two sections for notes in a guest profile. General client notes intended for the front desk team and a second section for the estheticians to leave more detailed notes that they wouldn't leave in a treatment chart.
5 votes -
Shopify Integration Improvements
A user more user friendly way to check on the configuration of Shopify Integration. I want to see which location I have mapped. Today there is no way to even know this is possible. You have to hit Configure >> Setup and there is nothing here that says "Current Configuration".
3 votes -
5 votes
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Choose Default Reason for Timeblocks (Business)
The business would like to choose which reason, by default, timeblocks are created as. Currently, unless otherwise specified, the reason will be set as 'Personal'. This can be easily missed which results in skewed Utilization % tracking.
Common use-cases for timeblocks are for meal breaks, training, meetings, or 'catch-up time' if the current client is taking longer than anticipated. These would be considered 'Business'. (Staff utilization shouldn't be penalized for meal breaks and the other reasons are business-related.)
Better yet, have NO timeblock reason chosen by default and make the user select one before saving.
1 vote -
Ability to have particular products or product categories automatically be sold by certain staff.
For example, be able to set it so that retail products always go to the service provider and Packages/series always go to the receptionists.
2 votes -
Edit service durations per day of the week
Ability to edit service durations, processing and finishing times by day of the week. Example: set a different transition time only on Sundays.
2 votes -
Move Forms between clients
We often have spouses or parents book appointments for other people and fill the forms out in the other person's name. We then end up with an incorrect form in their profile. It would be nice to be able to copy or move that form to another profile to keep our records matching.
11 votes -
Allow staff to change their schedule on app
I would like my stylist to be able to add a day or change the time to their schedule on the app
14 votes -
Smart Marketing
Marketing that tracks patients and customizes the messaging that they receive. Look at Zenoti's smart marketing.
19 votes
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