8527 results found
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How did you find us?
Offer a dropdown menu to select how the client found the salon in the online booking widget.
3 votes -
Custom Renewal TimeFrame for Memberships
The Gleamery would like the ability to charge memberships quarterly which is not currently an option.
2 votes -
Ability to use voucher from mobile app
Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.
10 votes -
New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
3 votes -
Forms not in appointment details page online
For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,
9 votes -
Prospr integration
Schedules and shifts are created in Prospr, then manually created/changed in Boulevard. If approved and published shifts from Prospr automatically updated boulevard schedules, this would eliminate any potential room for error that manually updating may have.
1 vote -
cancellation policy by location
Set custom cancellation policy by location. For example we have one main location and an alternate location that sees patients once a month. For that second location we'd like to have a longer period for cancellations, while our main location is fine with a 48 hour notice.
1 vote -
Privilege Group Setting: Service Provider can only see their own sales / tickets
Right now any Service Provider can see every sale at the location. It would be great if it could be limited to their sales and not everyone.
2 votes -
2 votes
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Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
4 votes -
Prepaid Product Units - Commission Reporting
If we can get operators in the system to tag in when they sell pre-paid units that would be great. As of now, and pre-paid units don't tie into an operator so we can't see that in the commissions reporting system.
3 votes -
Add a option to have optional prompts you can personalize at checkout...
I would love to be able to track our efforts in marketing and so much more as a salon owner. I would love my first prompt to ask guest if they are new or returning guest to our salon. Then the next prompt would ask and give multiple choice answer to how they found their stylist. The only other way is to manually track and have each stylist ask each guest and that will not be an accurate count based off which stylists participate or possibly simply forget in our long appointments to ask:) I have got to find a…
2 votes -
Points Deduction for Refunded Transactions
When you issue a refund for a transaction, any points that the client earned from that purchase should be deducted from their profile. This ensures that the points balance accurately reflects the total amount the client has spent, excluding refunded purchases
2 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
10 votes -
Sync Ratings to Reviews
The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.
40 votes -
Resend Reminder Button
Miami Nail Bar would like to a quick "resend confirmation" text option
2 votes -
"Tech is ready" notification
Maimi Nail Bar has many clients that check-in and then go next door while they wait. They would love to have a "tech is ready" text notification option right from the appt.
2 votes -
Pre-treatment time with different service provider
In the med spa space, there is often work that needs to be completed by a nurse before the service can begin. It'd be beneficial to add an additional 'pre-treatment' time block, similar to processing time, that can be assigned to an additional provider to complete this work before the actual service provider begins the service
12 votes -
Correction of product
We should be able to fix a product that was billed out incorrectly IF THERE is not price adjustment. Patient billing should reflect the correct product. This should not be a inventory adjustment only.
2 votes -
are able to add a service into the checkout ticket like a product verses editing the appointmrent.
It takes so long to edit the appointment and it's showing appointments all over after the clients have checked out because of all the add ons. If you had the ability to add services just as you would add a product it would be a game changer!
2 votes
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