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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.

    Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.

    5 votes

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  3. Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options

    1 vote

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  4. At the very minimum, allow for a tag that would show when a client does not have a CC on file.

    190 votes

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  5. I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.

    1 vote

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  6. If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.

    1 vote

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  7. have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen

    4 votes

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  8. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes

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  9. 3 votes

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  10. Ability to create a buy one get one free offer code

    21 votes

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  11. The ability to change a chart to a form after the chart has been created and vice versa.

    7 votes

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  12. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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  13. Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.

    5 votes

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  14. The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.

    The sale of GC's for a spa…

    8 votes

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  15. I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.

    2 votes

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  16. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    3 votes

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  17. I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping

    2 votes

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  18. The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.

    See Below as an example:

    Jan.2024 New Membership count = 10
    Total Service Client Count = 100
    Non Member (or Member) Service Client Count = 50

    currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%

    2 votes

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  19. It would be a huge help to manage our products if we could print an entire list of our inventory.

    2 votes

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  20. For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…

    12 votes

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