8527 results found
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Merge staff profile
A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.
2 votes -
loyalty points on no shows and late cancels
When charging for no shows or late cancels those transactions should NOT count toward loyalty points!
13 votes -
Bring back the guest of tag in the app
Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.
4 votes -
Gear vs. Manage
It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;
If permissions allow, simply display all settings, even if not edit-able.
Add a "switch" at the top to switch between gear (Business) and manage (Location)
The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.
This issue is most annoying regarding products and services.
10 votes -
Please prioritize, bulk import clients from csv
Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.
9 votes -
Multiple Merchant Override Permissions
Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.
1 vote -
Multiple cancellation fees built into specific services
multiple cancellation fees built into specific services
Requested by : 4ever Young (45 location prospect)
5 votes -
3 day view
In the new improved calendar view from mobile app we should be able to choose which 3 days we want to see at a time. Right now it will not let me see Tuesday weds Thursday together. We should also be able to pinch to expand or minimize the calendar.
4 votes -
Form/Document Drafts
After making a form/document, can there be a save draft button instead of having to publish to save and then go disable?
4 votes -
Customize required client profile information
Require custom data fields ie:
Date of birth
Phone
Email
Billing/Mailing address
Preferred pharmacy
Gender
Emergency contact10 votes -
Gratuity via Duo, even if service total is $0 (prepaid)
Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!
86 votesThank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
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Forms should be sent in order to clients
Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.
1 vote -
Ability to take videos in charting
It would be amazing to be able to either take/upload videos into a chart. This is specifically helpful if we are doing body treatments and want to have a video of the before/after for comparison
3 votes -
Merge Client Update needs fix
can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?
4 votes -
Placing a transaction on hold
Our previous software allowed you to adjust a transaction as if you were checking it out, and then placing it on hold. When the client checked out the transaction was saved. This is very helpful for changing a service, etc. before the client actually checks out.
3 votes -
Product sales report is lacking
If you could send more product sales details to shopify accurately becauser your reports are lacking and I could use shopify reporting for product sales and all their product reports. In addition their PO system is much better and would allow me to use their product tracking better
2 votes -
Track response times in message center
Would like to check response times for handling messages in the message center and track appointments booked by front desk.
2 votes -
Allow clients to select time before professional in Online Booking
I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.
123 votes -
Notes section
It would be great if we can have the notes section show the most recent one at the top. We use this section for formulas and it is confusing to see the old one at the top.
5 votes -
Have Folder/Savings Acounts
Add savings folders. Allow owner to save a percentage of each sale. Example: taxes, paid vacation. Allow for transfers from accounts anytime.
1 vote
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