8486 results found
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Allow us to send patients a link for direct feedback
For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.
3 votes -
Permissions for Cash Register access
Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.
In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.
4 votes -
Staff booking notifications for all
As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.
18 votes -
limit referral to locations
Need to be able to use the referral program but only for certain locations, we have a barbershop in our salon group and the value would be too high for them to use
7 votes -
Allow offers to be applied to certain clients
In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.
8 votes -
Make check out from the mobile app more convenient/Sync with Duo
Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.
4 votes -
Pop-Up Alert for Clients Booking a Second Appointment on the Same Day
Display a pop-up notification when a client books multiple appointments on the same day. We've had instances where clients schedule with different stylists on the same day, and we don’t realize it until it’s too late. Or at least have their scheduled appointments listed when creating an appointment on the schedule
3 votes -
Retention reporting with Service metrics
We would like retention reports with the ability to see retention per services performed. This would give us the ability to see how many clients are coming back for which services.
3 votes -
Referral program points vs. account credit
It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.
4 votes -
Triplewhale Integration
This integration would allow Skin Pharm to obtain granular insights into prospective client behaviors on their website that is not possible today. Triplewhale would serve their marketing attribution needs.
1 vote -
Offer codes for specific service providers
For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.
12 votes -
Client Referral Link Status Tracking
Ability to track who has shared a link that hasn't been used to determine success of offering and client behavior.
1 vote -
Time changes on appointments when adding items
Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.
3 votes -
Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month by th
Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month based on appointments. This was helpful for team goals.
1 vote -
view account balance in professional app
Ability to view account balance in the professional app
9 votes -
I'd like for the cancellation dashboard to not limit to a specific date - I want multiple pages that continues to go back in time.
Can we update the cancellation dashboard so it’s not restricted to a single date view? Right now, it defaults to one specific day, and I have to click through each date individually. Ideally, I’d like it to support multiple pages that allow users to continuously go back in time—almost like an infinite scroll or paginated history.
2 votes -
Option to turn off and on the price in any form of text or email confirmation.
Option to turn off and on the price in any form of text or email confirmation. We sell things in singles and multiples and patients are getting confused if they typically purchase more than on on why the price is higher than the text said it is.
2 votes -
Make pricing easier to see
Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.
31 votes -
The Duo Blue Tooth credit card reader loses connection sometimes. Please support USB-C connect to iPad and DUO APP.
Support a device like this https://www.magtek.com/product/idynamo-5 USB-C credit card reader that works with the DUO App on an iPAD. We follow all of the best practices such as keeping the iPAD on all of the time, firmware updates to the DUO, and DUO app updates. We still have issues time to time with the BlueTooth card reader and creates a very bad customer check out experience. Thank you.
3 votes -
change 'manage appointments' to view profile
Would like to see the Manage appointment button in client communications to say 'Your profile' so they understand there is more than just their appointments that they can manage.
1 vote
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