8146 results found
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view card history
Credit Card history on client to see when it was added, removed, etc.
4 votes -
CRM Tool
A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).
Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard
7 votes -
link appointments together when clients schedule online
When clients schedule multiple appointments online, the system does not link the appointments together.
18 votes -
Service Sales Report in Summaries
Make a Service Sales Report generated in the Summaries section. This will make it easier to view and compare and contrast with Product sales. Also, it will allow me to download the report as a PDF.
1 vote -
Granular service/product permissions - separate "create" from "enable/edit"
When a franchise is operating under a single dashboard, owners should be able to enable and set price/duration overrides but they should not be able to create new services or products. currently, some of these functions are within the same privilege setting and should be separated out.
1 vote -
3 votes
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Client app
it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.
162 votesHey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
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Enhanced staff performance reports
Have permission controls but the ability to set what performance your staff can track.
For instance filters such as:Total service sales
New guests
Total guests
Total retail sales
Total retail units
% guests purchasing retail
Add on units
Add on $ sales
Rebooking %
Utilization %This would allow us to set goals and to have to ability to have staff concentrate on certain things. New staff need to worry about rebook % and % guest purchasing retail, while existing staff might need to concentrate more on utilization rates and add ons. Having just service $ and retail $…
376 votes -
marking an individual online booking as read
when you click on an individual online booking, theres an option to make it as read. Sometimes there is not enough time to go through each booking so when theres 30+ bookings, its hard to organize which have been looked at/audited vs which are actually new and haven't been seen. Just a thought
5 votes -
Service Provider reflect in Online Booking, but not bookable.
Would like to be able to still show all providers at the business- however if a provider does not want to partake in Online Booking, then it would be great to be able to add a note stating to call the business to book with them, instead of not listing them as a provider at all.
3 votes -
gift cARD
Gift Card browse option by date.
8 votes -
limit referral code to provider
We would like the ability to limit offer codes for the referral program to specific providers.
1 vote -
1 vote
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Adjusting Service Price
We should be able to adjust service price through checkout without having to go to "edit", then checkout. Now, you are only able to 'Add Discount' and not just adjust the price.
1 vote -
Change the "next button" during booking to something more intuitive like, "select date"
During the booking flow, the button at the bottom of the page says "next" many patients are getting stuck here. We propose that the button be renamed to " select date" or anything that would help the client to know that they need to click the button to see dates. many people say that they can't see availability on the booking site and have been calling to get help.
1 vote -
Require a client to enter their address when online booking
Blvd collects most the info needed for guests to book online but i would be if we could toggle on or off what information is required. for example we can require. credit card but it would be nice if we could require all the information so we have the client profile already filled out before they arrive. this would save time at check in/out and has a lot less room for error or forgetting.
4 votes -
1 vote
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Create a method to complete forms on Duo app without a phone number
We have a regular problem of people needing to complete forms when we don't have their phone number (Kids without phones, booked as a group appointment when they don't know everyone's information, etc...) We have been using fake phone numbers (using an unused area code) for this. Boulevard recently started validating phone numbers and won't allow this work around.
Please create a method to send a form to an iPad without needing to get someone's phone number, or create a way to check someone in on the Duo without a phone number or email address.
1 vote -
Export Marketing Status from Client List
Export Marketing Status from Client List
6 votes -
Membership discount charges offered for x amount of months
We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. It's difficult to modify the charge price for each client when their charge dates are all on different dates! Please look into creating a discount offer…
1 vote
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