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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8146 results found

  1. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    7 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  2. Great for Daily Sales report breakdown to track any adjustments or missing funds not going into account.

    2 votes

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  3. Allow a specific date to be set for a voucher expiration instead of just a specific number of months or years. Still keep that as an option, but also add in the ability to choose a specific date. This way, you don't have to add to a profile or have a client purchase and then go to each profile and manually update the expiration date.

    2 votes

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  4. There should be an option to add a modifier to the persons request of service on the waitlist. This is helpful due to some modifiers being linked to time wanted for service (i.e. a modifier/addon that adds 15 mins to a service time)

    2 votes

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  5. Let us be able to add multiple attachments in clients notes under one note

    1 vote

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  6. At current the automation only initiates when appointments are booked from the dashboard

    1 vote

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  7. limit the ability for services to be booked by only specific clients, such as clients who have a membership. Some of our services are for members only and we do not offer them to non-members. However, currently either anyone can book the service online or none of our members can book the service online.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. When in the calendar view, if I click "todays date" to schedule an appointment on a different day, it ALWAYS jumps and cuts off the first week of the next month. It is so frustrating. You have to click on a random later date in the month and then click it again to reach the beginning weeks of the new month.

    1 vote

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  9. We have sales people that do not do the treatments. It would be great it commission could be tied to the sale and not to the treatment.

    1 vote

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  10. When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    2 votes

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    1 comment  ·  Admin →
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  11. Add a slider bar to compare before and after photos to allow direct comparison. This feature is in TouchMD and is super helpful for the team.

    21 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.

    Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!

    9 votes

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  14. I would love to try this to help build my new stylists, but cant bring it on bc my stylists that are booked out dont need to offer this. Bummer

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…

    380 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  16. The client history tab need big improvements! Most obvious are:

    1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.

    2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?

    3) Opening an appointment or order should not take you away from the client profile. We often have to…

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.

    4 votes

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  18. Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.

    It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. An alert for internal teams and/or clients that book the same service (e.g. haircut) within a certain timeframe (e.g. one month).

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. The new voucher report is wonderful for showing sales, redemptions and expirations. It would be great to update gift cards so we can set expiration dates and have them automatically expire and have the same style report for them.

    Expiration is not legal in all states, but it is in my state, and Boulevard makes this SUPER hard to do as there is no report showing when gift cards are sold, it is all sorted by the last use.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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