7270 results found
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CareCredit integration
CareCredit integration that saves clients information for fast future checkout.
6 votes -
click on calendar opens patient
When you click on calendar, it opens patient. I HATE having to go off calenedar, look up patient. too awkward. This would be a great step saver
1 vote -
Last Name sort for reports!
I want to run Staff reports and sort by Staff's Last Name!
7 votes -
Read vs unread message filters
Offer a filter option that shows unread messages only in the message center.
32 votes -
new update is giving windows 2
To anyone that is even semi coherent while also being past the age of 60 years old feels like they’ve been transported back into 2005 windows 2 graphics & technology. Top tier New York City salons have cited the inefficiency of this update multiple times which makes it even more detrimental to all professionals nationwide and also worldwide. It’s disappointing to have access to a system that heavily advertises for modern salon technology but reverts to something prehistoric. If my work place is suffering to your technological inabilities then I am fearful for the rest of our industry.
1 vote -
Client Facing Booking
We NEED updates on the booking widget like yesterday. It is so difficult to have clients have to book each individual parts of a package with different service providers. For packages that have 4 different services, clients get so annoyed having to add of their services. Plus, it is so messy the way the booking widget looks. We NEED subcategories to be able to separate out member bookings and nonmember and then have services within each of those categories. Other booking softwares do this, why can't we?
2 votes -
Filter for multiple client profiles.
Can Boulevard please add a filter to filter out clients with multiple profiles so the profiles can be merged?
2 votes -
Ability to create filters for audience that uses data on deactivated employees. This is crucial to market to the clients of terminations.
Our SOP used to be to target special incentives or routing clients to new staff of the departed team member by emailing or texting them the offer or to ask them to give us a call so we can warm hand them to who we hope will take care of them going forward. In order to do this we want to create filters of Provider=Deactivated Staff, Last APPT=>30 days, Next APPT=0.
2 votes -
Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
83 votes -
Desired Quantity in Inventory on Hand report
An option to have "desired amount on hand" in the "inventory on hand" report
4 votes -
SMS to clients without appointments booked
The new SMS marketing tool allowed for UPCOMING APPOINTMENT options but not one of them is NOT BOOKED. We need a way to filter based on services and last apppointment say before 2 weeks ago but then to filter out those who have booked their appointment to be able to text blast appointment reminders that are tailored.
5 votes -
Default checkbox selection
In charts, Giving the option to set a specific checkbox item as the default selection
2 votes -
customize cancellation message
Would love to customize the message that goes out to the client when they cancel the appointment. We would like it to match our own brand better and to provide more instruction of what steps they can take next
2 votes -
Number stamp for chart markup
A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.
3 votes -
phone number ONLY for check in
check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.
5 votes -
I need a cancellation for a period of time. Selected dates I can review all the cancellations for rescheduling.
A complete detailed cancellation list for a period of time. For Instance- wanting to send out a text blast to recent guests who have cancelled and not rescheduled yet.
2 votes -
Gratuity via Duo, even if service total is $0 (prepaid)
Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!
72 votesThank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
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3 votes
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Add grids with optional text to charts and forms
In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab
3 votes -
Offer Code Limit x times per time frame
Offer Code cap per clients is great! We would love the ability to limit 1 time per quarter for an offer as well. Instead of having to create a new offer code each quarter.
4 votes
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