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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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254 results found

  1. Notifications of need for refills or pharmacy messages should be accessible on the providers main screen. The only way to see them currently is to go and look for them under the clinical tab. Provider should get an email that there are messages or there should be an indicator on the dashboard that a response is waiting.

    2 votes

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  2. It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.

    2 votes

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  3. Employees who earn commission should be able to see how many memberships or commissionable products they have sold in a certain time period as well as how much commission they are on track to make for a certain time period.

    2 votes

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  4. Strongly recommend Boulevard provide insurance processing services. It's really the only way for us to fully migrate our hybrid medical and aesthetic practice fully to boulevard. For now, we are still having to use multiple software and it's getting challenging to navigate back and forth between two booking systems and electronic health records. It makes other EHR software with these capabilities, like Jane, very enticing

    2 votes

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  5. When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.

    5 votes

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  6. Either have 2 factor remember your browser for 30 days or use a passkey. This is a bit much to have to authenticate this many times a day

    2 votes

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  7. I need the ability to right click on the patients appointment to have a quick dropdown to certain tabs in their chart or to find certain forms easier. For example, right click the appointment and have prior forms: universal notes, prior purchase history, messages, etc. its annoying to click through a bunch of pages to get where you want to go and it wastes a lot of time. Id love this to be a more efficient charting system.

    1 vote

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  8. its on the confirmation text but you have to scroll all the way to the bottom and my clients dont even know it is there.

    1 vote

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  9. appointments notes now can be seen by both provider and front desk but a new spot where the provider may not see any notes that are strictly for the front desk would be very helpful!

    1 vote

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  10. Voiding a purchase order should adjust the inventory.

    1 vote

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  11. 2 votes

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  12. Currently, you can make a treatment room a resource, but it would be very useful if when optimizing my spas schedule I could assign 2-3 providers to one treatment room. That way we can monitor how utilized the treatment room is. Helping us to better fill and organize our books.

    1 vote

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  13. I’d love to see a few enhancements to Personal Tasks/Blocked Time:

    • Privacy toggle: Allow us to mark personal tasks or blocked time as private so other team members only see that the time is unavailable—not the reason. For example, a doctor’s appointment could simply appear as “Private.”

    • More note space: Increase the character limit for notes so we can include additional details when needed.

    These small updates would make Personal Tasks much more useful while also protecting team members’ privacy.

    1 vote

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  14. Instead of using this feature every time we sign in, have it able to set for certain sensitive information areas. For offices with HIPAA it is frustrating to wait on the text code every time.

    1 vote

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  15.  For example, one service uses two different types of lasers. It is one appointment, one service, so we need the time blocked off for both resources so double booking doesn't happen

    1 vote

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  16. We'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email. Right now there's no ability to send attachments within the texting platform.

    2 votes

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  17. On various EMR systems I’ve used, there has always been an option to add a “sticky note” to a client’s chart that automatically pops up when you open their profile. I’ve found this to be extremely helpful for important information such as client allergies, name pronunciation, pronouns, or other details that staff may need to be aware of before interacting with the client.

    I would love to see an option like this added where a sticky note could be attached to a client’s chart and would require the user to physically click out of it, helping ensure that the message…

    1 vote

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  18. With the holiday season fast approaching - we NEED gift cards addressed ASAP. We need to be able to sell an unlimited number in ANY amounts per client. I have some dads that get every girl a card and it's frustrating to be limited and have to create multiple accounts for him to get around it!!
    PLEASE ADDRESS GIFT CARDS NOW - WE HAVE BEEN ASKING!!

    We also need to be able to run a gift card report - obligated funds, balances, expired, frequently purchasing clients - all of it!

    1 vote

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  19. If each salon/client could be assigned a fake client that would not affect our books and records where we could train and set up appointments, payments etc. we could also see first hand what our client is seeing before we make the notification etc active.

    1 vote

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  20. Tabs that stay open and allow us to toggle between tabs. For example, schedule tab and calendar tab open at the same time in tabs.

    2 votes

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