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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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234 results found

  1. Can we look in to adding the ability to be able to print and/or export filtered results from the Audit Log.

    Currently looking through and expanding Audit Log entries, one by one and page by page on screen is time consuming and difficult when there is a large amount of entries.

    The ability to request a filtered view of events with an added option to Print/Print to PDF/Export to CSV/etc would be a welcome addition.

    1 vote

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  2. Clients recently have not been able to complete their forms and have to redo them in person. The submit button does not work, please fix this ASAP.

    1 vote

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  3. People are getting frustrated when it says they will check for a team member and then ask if they want a call back during our closed hours- especially SUN/Mon- when they don's know they won't get a call back until we open. We'd like to start the conversation by saying we are currently closed, or that a return call will happen during business hours. In addition, when someone wants to cancel within our cancellation policy- it goes right to offering a team member though a team member is not available when the AI receptionist answers. It would be more helpful…

    1 vote

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  4. Members can pause their membership for any duration in order to keep their original monthly rate. They may not have a date in mind yet to re-initiate, so it would be helpful to maintain a paused status with no end date.

    1 vote

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  5. Currently, a user is restricted by IP address based on their role. When a business uses dynamic addresses, the update isn't always automatic and the business needs to be able to disable the requirement for a day or so before the new one works. Until then, the entire business must have it disabled instead of just at the location where the address recently changed. Ideally, the IP address can be disabled only at the location level when necessary.

    1 vote

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  6. Notifications to provider when they have prescriptions that need approval in the queue

    3 votes

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  7. It would be nice to have tabs for multi-tasking. Thank you

    4 votes

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  8. There should be far more training at the beginning.

    2 votes

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  9. can we make it easier to change/delete product categories without having to delete all the products from the category first. i also noticed an error where i have deleted all the products from a category and it still wont allow me to delete that unwanted category

    1 vote

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  10. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    7 votes

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  11. When Beau talks to a client have a live transcript on the top of the screen

    1 vote

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  12. Hello,

    I have already brought this up in the past and I am not sure if there is any updates on this matter. But I would really like the reviews that are 4 stars or more go directly to google as this is what my old software did. I do not really care about them going on our boulevard site. It does not benefit us like google does.

    4 votes

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  13. It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.

    8 votes

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  14. Notifications of need for refills or pharmacy messages should be accessible on the providers main screen. The only way to see them currently is to go and look for them under the clinical tab. Provider should get an email that there are messages or there should be an indicator on the dashboard that a response is waiting.

    1 vote

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  15. We uploaded clients labwork as a file. It would be very helpful to have an option to share (or email) uploaded file with client.

    1 vote

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  16. Make it easier to identify if a client is a request on the schedule by creating a red boarder line on the left of the appointment.

    3 votes

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  17. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    9 votes

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  18. Notify a chosen few for Log In Morning Verification. As of now, it only goes to the owner/me and I am not always at the spa in the morning. A multiple person notification or at least two would be helpful and much more feasible.

    1 vote

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  19. You need a marketplace so clients can FIND us! I know you have emails, texts, and automations. But any way you do it those are already my clients! A marketplace connects me to people I'd never know and would never find us! And it puts Boulevard on the map! Look at it like this... right now we're at a lock-in because everything all your users are doing is staying within the walls of their own already existing clients... and a marketplace opened the doors to the world!

    1 vote

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  20. Be able to get ahold of someone. Other systems that we pay less monthly will have someone you can speak to on the phone and will get back to you quickly if not and they follow up.

    1 vote

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