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205 results found

  1. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    3 votes

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  2. Operator activity summary and report do not show appointments that were booked by each operator. This would be very helpful to see how much booking each person is creating.

    2 votes

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  3. Currently services, staff, clients - all report filtering options will only populate a given service, staff, client if that person/thing falls into the selected timeframe. For example when running a package sales report, we cannot filter by all 5 of our chosen packages unless we have sold all 5 in that timeframe. We want the filters to be static so that we can select the services we want to see even if they haven't been sold in that timeframe.

    1 vote

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  4. As a salon owner, the staff retention report should have an option to filter new clients per service provider. This would allow us to more accurately track how many new clients, versus existing clients, are returning to the salon.

    5 votes

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  5. Adjust the booking flow to require a designation of REQUEST vs NON-REQUEST. Currently not required to book the appointment and it's easily overlooked in the booking process. This is an important KPI that we are missing accurate data on because of this flawed process.

    1 vote

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  6. 1 vote

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  7. 1 vote

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  8. Boulevard does not allow memberships (including recurring membership renewal charges) to be assigned to a specific provider. This prevents accurate provider production tracking and reporting.

    Membership charges are processed through the membership billing system and apply directly to the business, but there is no way to attribute those charges to an individual provider.

    Requested Enhancement

    Add the ability to assign a provider to a membership so that both:
    • the initial membership purchase, and
    • all recurring membership renewal charges
    Functional Requirements
    1. Provider Assignment Field
    • Add a required or optional provider attribution field on each membership record.
    •…

    1 vote

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  9. Better reporting for OTB, especially conversion to booked/completed appointments (similar to how automated campaigns are reported).

    2 votes

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  10. To better evaluate the effectiveness and ROI of our marketing efforts, we recommend the creation of a comprehensive report that consolidates key performance metrics for specific campaigns or promotions.

    Currently, the available reports lack several critical data points, making it difficult to assess which initiatives are truly driving results and where adjustments may be needed. Having access to these insights is essential for making informed, data-driven decisions moving forward.

    We propose a report (or a reliable combination of reports) that includes the following metrics:

    Total revenue generated (attributed to the campaign or promotion)

    Number of bookings tied to the campaign

    …

    5 votes

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  11. It would be really helpful to have an option to pull a report listing all current packages with pricing and voucher details. Like a quick reference "master copy" for staff to refer to for pricing. I have staff that are part time and sometimes need to look up pricing (especially on items we don't sell a ton of).

    We can do this with services, but not the packages our services are in. It doesn't make sense not to have that option.

    4 votes

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  12. So we can send targeted emails to people who've purchased gift cards in the past

    2 votes

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  13. I would like a report that shows invoiced and paid services and products including taxes for the month. Currently, it does not let me filter out credits that have not been applied to services which shows incorrect income

    1 vote

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  14. 1 vote

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  15. PLEASE PLEASE PLEASE tie payment methods to providers. I would like to be able to dissect how providers are being compensated to get commissioned properly.

    1 vote

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  16. Allow businesses to customize the data shown in the provider performance section on the professional app.

    3 votes

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  17. Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!

    3 votes

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  18. currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.

    2 votes

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  19. When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.

    1 vote

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  20. We would like a report that shows client conversion rates from consultation appointments

    1 vote

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