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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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208 results found

  1. Please create a tab near the sales and calendar area that states "Prices". We need. a place to VERY easily see all prices by procedure VERY quickly.

    2 votes

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  2. Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.

    5 votes

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  3. we accept checks, and each month when i balance reports, I need to filter through all "other" method charges, and list out the checks. Could checks be included as an optional payment method?

    1 vote

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  4. Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.

    3 votes

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  5. A credit on an account should be in red so that the person checking them out see's it easily.

    8 votes

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  6. We need to be up with the times!!!!! BLVD is the only platform in our industry NOT allowing use of Affirm, Afterpay, Klarna, Cherry etc. I understand you can use it outside of BLVD but why????? Makes sense to integrate it into the platform!!!

    2 votes

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  7. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    6 votes

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  8. Boulevard currently does not offer a native dynamic pricing feature that allows services to automatically adjust based on demand, such as discounting slower days or applying higher pricing during peak times, weekends, or holidays. Introducing variable pricing rules based on day, time, or date range would allow salons to manage demand more strategically without duplicating services or relying on manual add-ons and policy text to explain price differences.

    Dynamic pricing would help salons incentivize bookings during low-demand periods while accurately valuing high-demand time slots, improving schedule utilization, revenue consistency, and pricing transparency for clients at checkout. This capability would reduce…

    3 votes

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  9. It would speed up the checkout process if a client pays in cash- to be able to enter the amount of cash given to you and have the system show you the cash back to give to the client.

    5 votes

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  10. We have to search products by name when changing inventory amounts and this takes forever when big orders come in. I should be able to search this with the sku

    3 votes

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  11. Allow new client creation/sales to be conducted on iPad.
    When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.

    3 votes

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  12. Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.

    4 votes

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  13. disable penny acceptance on pos

    2 votes

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  14. It would be nice to see why an item was discounted (what discount was used) under past sales orders.

    8 votes

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  15. Currently, Boulevard allows us to enter detailed product descriptions, but these descriptions are not visible or easily accessible to employees during checkout or when assisting clients. This makes it difficult for staff to confidently answer client questions or properly explain product benefits at the point of sale.
    From a usability standpoint, it’s unclear why the description field exists if it cannot be referenced by employees.

    Making product descriptions visible would:

    Improve staff education and confidence

    Create more consistent client messaging

    Increase retail conversion

    Reduce the need for external cheat sheets or training materials

    This would be a small but impactful…

    2 votes

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  16. To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.

    4 votes

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  17. Ability to easily decipher an upsold add-on/service VS a performed Add-on/Service.

    3 votes

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  18. The ability to sync inventory data from Boulevard to website store fronts (Squarespace in my case). I know it is possible through Shopify, so it makes sense that it should be possible through other website builders and storefronts, should business owners choose to use those.

    2 votes

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  19. If you refund a client money for a package (vouchers), the vouchers / package should automatically be removed from the clients account, too. By making this a 2-step process, it does not link the removal (or allow for tracking of why a voucher was voided) of the vouchers to a transaction and it lends itself to errors. If a staff member refunds a package but forgets to remove vouchers, a client could, hypothetically, still use the vouchers and technically receive a free treatment.

    2 votes

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  20. Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).

    2 votes

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