354 results found
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give providers a notification when a rating was submitted for their appointment
Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email
2 votes -
Individual Appointment Time Client Reminders
Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!
1 vote -
Stronger wording for No-Show Cancellation Notifications
No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.
1 vote -
Tracking Prescribed Visits
I need to be able to track visits. For example, a client is prescribed 12 visits of physical therapy by their physician OR they have 10 visits that have to be used within 30 days (whichever come first). I need to be able to track that and know when a client is running out of visits. Vouchers won't work because this isn't something that people will prepay for. They would pay for each visit individually.
1 vote -
Google Calendar
Allow external google Calendars to block off times on BLVD Calendars, like if i have a doctors appointment scheduled on my google calendar i want it to block it on my boulevard schedule
1 vote -
addon services after base appointment
Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.
4 votes -
Add provider profiles with the ability to add internal notes
We are a small massage company. It would be nice if providers had profiles similar to clients where we could make internal notes about a therapist's preferences. We have therapists who experience injuries and need to adjust how many hours they'd like to work and what they are willing to do, but temporarily on an appointment by appointment basis.
1 vote -
scheduling from client portal
I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.
5 votes -
2 votes
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Date of birth needed to make appointment
Please add a Date of Birth field to the initial online booking ‘Book Now’ new-client signup flow. Right now, new clients can only enter name, phone, email, and password during booking, so we have to collect DOB separately afterward. Adding DOB at signup would help us capture complete client info upfront and reduce follow-up steps.
1 vote -
Designate appointment start time for each service in its settings.
Being able to designate the start time options for an appointment in it's description would help manage calendars. Espeically helpful for providers whose appointments are large blocks--for example, i take 2 new clinets and 2 touchup daily. The new client blocks are 3 hrs. the touchups are 30 minutes. There is no efficient way for me to ensure new clients can only book at 9 & 12 and touchups can book 3 and 3:30. I am having to do parlour tricks in the calendar to allow clients to self book and I am having to manage all my touchups directly.
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1 vote -
Multiple Locations - Control Which Clients Can Book Online at Which Location
We have one instance of Boulevard with two locations. One location is open for the general public and the second location is a fully different brand that is members-only. When we allow online booking for the second location, any current or prospective clients can select and book at the members-only location.
Ideally, Boulevard would have the option to create a new site/URL for each separate location so that the members-only salon is a separate URL that we can share with members.
Another feature that would be helpful for this use case is if the online booking had an option to…
1 vote -
No Show appointments remain on calendar
No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .
2 votes -
appointment notification emails for all provider bookings to main office email
with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.
2 votes -
calendar view
Please provide option to view calendar in a week form and month form for easier scheduling.
7 votes -
Option to turn off client cancelations.
Please provide an option to completely disable the ability for clients to cancel their own appointments online, even if they are trying to do so outside of the late-cancellation window.
Giving businesses the ability to turn off client-side cancellations entirely forces all clients to call or text the business directly to make changes. This keeps our front desk in complete control of the schedule, improves client retention through live rescheduling conversations, and prevents unexplained gaps on our calendar.
1 vote -
72 hour confirmation text that has to be confirmed or the appointment is canceled
A confirmation text is sent to the client 72 hours before their appointment. They have 24 hours within receiving the confirmation text to confirm their appointment or the appointment is canceled. This takes the guess work out of whether or not the client will show up and the stylist will be able to then have a bigger window to fill the appointment slot.
1 vote -
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
2 votes -
Appointment type limits
We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously
2 votes -
Have a month view on the calendar. It's super helpful.
Calendar month view.
7 votes
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