147 results found
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Add availability on professional app
Add additional availability on professional app. When we see we're booked up for the day, service providers want the ability to add additional availability to accommodate more clients.
Right now, this can only be done via the desktop (Adjust shift)
1 vote -
create a setting to accept appointments
It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.
1 vote -
Once a client has become a member, we need optics on if they have any forward appointments or not. We'd like a feature that alerts us that
We need a way to see if our members have their appointments booked out or not. This alert would be helpful for us to know to call and get them on the books if they do NOT have a forward appointment
1 vote -
Need a way to apply a Time Block at BEGINNING of service scheduled for NUMBING for certain services provided
We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)
Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…1 vote -
estimated totals when booking appointments
When booking an appointment and it comes up prices for each service and add on, we need to have an estimated total so we know how much it is all together instead of adding them manually
1 vote -
Text and email reminders for appointments!
Right now, text reminders are only available for 24 hours before or same day reminders. We have noticed the emails either get lost or go to spam, and 24 hours isn't enough time to fill openings if they cancel . If the 3 or 4 day notification could be text too it would help the business a lot. Clients read texts way more
1 vote -
We are BEGGING for the ability to input more than one time block of availability for our service providers
We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.
ex:
Jane Doe's Schedule
Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pmWe have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".
1 vote -
when creating a new order and selecting an existing client i should be able to add a service as well, not just products
when creating a new order and selecting an existing client i should be able to add a service as well, not just products, incase there was an error in the previous transaction
1 vote -
Have a list of open shifts for other employees to pickup.
It would be helpful if when an employee is marking a day off, if those now open shifts could be listed somewhere for another employee to pickup. Reducing this task for management would be very helpful!
1 vote -
calander sync that works.
It is absolutely unacceptable that my calendars cannot sync and block time. This has been the worst change for my business ever. I regret my choice to switch.
1 vote -
KEEP ALL PARTS OF APPOINTMENTS IN THE SAME ROOM!!!!!! STOP THE SYSTEM FROM AUTOMATICALLY CHOOSING DIFFERENT ROOMS!
When booking an appointment, it is extremely inconvenient and time wasting when the system automatically chooses different rooms for each separate part of a client's appointment, if they are doing multiple things. This is very counterintuitive and it's so frustrating to have to correct it all during booking and/or after booking for all the appointments that were mass transferred when we switched to this software. It should automatically keep you in the same room. Its much more efficient to only have to correct 1 piece of an appointment, on the rare occasion when we have to change a room.
1 vote -
1 vote
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Better control over preffered staff on appointment from the API
Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.
See dev support ticket DS-2792 for more information.
1 vote -
Add-On integrated into the appointment vs. another 15 minute spot
It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.
1 vote -
Calendar Colors
The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.
1 vote -
Block Promo on rescheduling
Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.
The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.
1 vote -
Appointment Auto-Duration
When appointments are scheduled and you have modified the time durations, it's very frustrating that if you adjust times or clinician, it changes the appointment duration back to the default, so you have to go back and correct it again. UGH!
1 vote -
Make it possible from front desk view for receptionist to resend paperwork
Our front office calls all the new consults for the week and explains the new client intake with them. It would be nice if they had an option from the "forms and charts" section to resend paperwork if needed.
1 vote -
After client check out shrink the appointment blocking if shorter than originally booked
If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.
1 vote -
Appointment preview show reschedule date instead of initial booking date
On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.
1 vote
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