380 results found
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not liking new security features
hi we really dont like the new security features. it is requiring us to log in and put in a code every single day. It is also logging us out if we check on multiple devices.
1 vote -
12 week jump rebook button
4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you
3 votes -
1 vote
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Check-in for a group using the same phone number
When the same phone number is used to book a group appointment, then checking in at the Duo with that phone number should check in all the clients with that number.
1 vote -
Pro App: Drag appointments around the calendar to reschedule
It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.16 votes -
When a client with a no-show tries to book online prompt them to pay their outstanding balance or they cannot proceed
if a client who has an outstanding balance for a no-show they should be asked to pay their balance in order to proceed booking.
1 vote -
click and drag down appointment box to add time instead of editing. saves time
click and drag down appointment box to add time instead of editing. saves time. just hover over the appointment time and this would pull up a small directional arrow. you can slide the appointment allotted time up and down to increase or decrease the time.
1 vote -
Specific Day Booking
Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.
3 votes -
Make appointment notes visible on the calendar
With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!
4 votes -
Online Booking Refinement
Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.
1 vote -
scheduling from client portal
I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.
6 votes -
daily anouncement on front desk screen/calendar
Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.
2 votes -
Calendar
Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.
I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars
It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD
1 vote -
Date of Birth Visibility
Working in Aesthetics and Wellness, D.O.B should be visible in every aspect of Boulevard. We should be able to see D.O.B. when viewing both Calendar and Front Desk tabs. Such a small change would make so much of a difference in accessibility and ease.
1 vote -
define a staff's services for the day
I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.
We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…
5 votes -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
3 votes -
appointment reminders
When we are setting same day appointment reminders for patients, we should be able to set it to two hours out from the appointment and not get locked into picking one singular time for all appointment reminders to go out (ie. 7a, 8a, 9a, etc). It would be more courteous to the patients who have appointments scheduled later in the day.
4 votes -
Price Increases automatically updating scheduled appointments
Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.
5 votes -
appointment service change history
It would be great if we could see what services have been changed on an existing appointment
2 votes -
Allow stylists to approve or decline an appointment before it is accepted.
I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.
3 votes
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