232 results found
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When clients book inside of business confirmation period, the appointment should automatically be confirmed.
When clients book inside of business confirmation period, the appointment should automatically be confirmed. There's no reason for us to have to manually go in and have to confirm the appointment if it's within the 48 or 72-hour time frame.
1 vote -
Have a month view on the calendar. It's super helpful.
Calendar month view.
3 votes -
Create a report for the number of canceled appointments or number of no-show appointments for a specific time window
We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.
4 votes -
Cancelling a specific date range of recurring appointments instead of cancelling either all or one.
We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.
When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.
2 votes -
There should be a "temporary hold" on the schedule when someone starts to book an appointment
There should be a "temporary hold" on the schedule when someone starts to book an appointment where the space is greyed out or something to alert others that someone is booking at that time to avoid double booking. This hold can be released after 2 minutes or something, but at least the slot won't be taken while someone is trying to put their information in. This could be for online and internal bookings.
3 votes -
Calling via boulevard app
Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.
2 votes -
reschedule appointments to other business location
you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.
3 votes -
The ability to give a FULL price quote BEFORE the appt is booked.
I NEED TO GIVE A PRICE QUOTE BEFORE THE APPT IS BOOKED. I think it's crazy that I have to manually add all the services to give a client a quote during a consult. I book multiple services and treatments at once and my clients want to know the total before booking. The fact that I have to manually add them is crazy to me. PLEASE HELP!
1 vote -
Automatically email staff schedules to managers
Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.
1 vote -
Please make it easier to view all future waitlist appointments instead of day-by-day waitlists.
Please make it easier to view all future waitlist appointments instead of day-by-day waitlists and make it easier to delete past waitlisted appointments in bulk instead of deleting singular appointments at once.
1 vote -
Push notifications sent when booked through the app
To have a push notification or text sent sent to service providers when another provider books an appointment through the app.
3 votes -
bulk reschedule
Need to be able to move all appointments from a terminated staff member at once instead of one by one.
1 vote -
Send reminders to providers for each upcoming appointment, the same way the client gets a reminder
Send the provider a reminder of each upcoming appointment, the same way the clients get reminders.
1 vote -
Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!!
Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.
2 votes -
Pull waitlist details via the API
The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:
location (name & ID)
service (name & ID)
client (email & ID)
preferred timeframe1 vote -
Create an option for class bookings (pilates, yoga, etc)
Make classes an option in BLVD.
1 vote -
AI phone call assistant to help our front Desk
I see out there have lot of Phone call assistants to help our phone desk, booking automation, phone call and online, without missing any clients booking
1 vote -
Block time on device resource Calendar
Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.
4 votes -
precision booking tweak
I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.
Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.
4 votes -
Schedule block
When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.
2 votes
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