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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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229 results found

  1. There should be a "temporary hold" on the schedule when someone starts to book an appointment where the space is greyed out or something to alert others that someone is booking at that time to avoid double booking. This hold can be released after 2 minutes or something, but at least the slot won't be taken while someone is trying to put their information in. This could be for online and internal bookings.

    3 votes

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  2. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    2 votes

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  3. you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.

    3 votes

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  4. I NEED TO GIVE A PRICE QUOTE BEFORE THE APPT IS BOOKED. I think it's crazy that I have to manually add all the services to give a client a quote during a consult. I book multiple services and treatments at once and my clients want to know the total before booking. The fact that I have to manually add them is crazy to me. PLEASE HELP!

    1 vote

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  5. Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.

    1 vote

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  6. Please make it easier to view all future waitlist appointments instead of day-by-day waitlists and make it easier to delete past waitlisted appointments in bulk instead of deleting singular appointments at once.

    1 vote

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  7. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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  8. Need to be able to move all appointments from a terminated staff member at once instead of one by one.

    1 vote

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  9. Send the provider a reminder of each upcoming appointment, the same way the clients get reminders.

    1 vote

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  10. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    2 votes

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  11. The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:

    location (name & ID)
    service (name & ID)
    client (email & ID)
    preferred timeframe

    1 vote

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  12. 1 vote

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  13. I see out there have lot of Phone call assistants to help our phone desk, booking automation, phone call and online, without missing any clients booking

    1 vote

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  14. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    4 votes

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  15. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  16. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  17. Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.

    Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.

    We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.

    2 votes

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  18. Be able to color code the resources (by time) so that it matches the providers scheudles... MUCH easier to eyeball the schedule/room availability!

    4 votes

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  19. 2 votes

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  20. We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.

    5 votes

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