380 results found
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separate patient check in
It would be great if the patient check-ins could be separated. If one patient has two appointments in one day across 2 providers, it can be confusing for the providers when the patient checks in. For instance, if a patient has an appointment for a facial at 1pm and another appointment for filler at 2pm, its confusing for the medical provider to get a check in alert at 1pm. It makes them think their patient arrived an hour early. It would be nice to separate check-ins without having to separate the appointments themselves.
1 vote -
Update membership icon to something other than a crown
The crown and the star icon look similar so they can be easily confused. It would be awesome if the crown could change to something a little more unique to prevent confusion.
1 vote -
appointment notification emails for all provider bookings to main office email
with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.
3 votes -
Print out Staff Daily Plan
An option to print out each staff member's daily plan
5 votes -
Make having a cc on file required when booking an appointment on the dashboard, and have a checkbox to bypass it.
Have a CC be required for any new client/appointment. Have a button to bypass, but make it something someone booking the appt must actively do. Must also be able to turn off on the back end for certain (existing) clients.
1 vote -
Self-scheduling available per location, service, OR provider.
Clients that want to re-book or re-schedule with a specific provider should have the options to select their provider and be given direct access to their schedule. This is particularly helpful for providers that work for multiple locations.
1 vote -
Assign add-on to a different practitioner than who is performing the base service
Sometimes a client is booked for a service with an esthetician that has an add-on but the add-on needs to be performed by a nurse. It would be helpful to assign the add-on to the nurse so they can see it on their schedule. We have just been adding a time block to hold their time.
5 votes -
Automatic tagging for patients to determine who has/hasn't completed a medical clearance exam
This would allow businesses to identify which patients booking appointments still need to complete an annual medical clearance exam before getting a treatment.
1 vote -
Ability to add an add-on service to another add-on service
This would allow a business to add an add-on to a base service and then an addition add-on service to that add-on service, granting them the ability to stack onto the base service.
1 vote -
Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate. Lots of time, services are a
Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate under history tab. Lots of time, services are added on/changed. The history tab is a better snapshot than having to click into the actual date and viewing order. Also, seeing the last time history helps us schedule out when we are offering future visit times.
3 votes -
2 votes
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an you enable or confirm resource conflict warnings so staff cannot book two appointments using the same resource at the same time?
We use Resource Scheduling to prevent double-booking devices and rooms. Currently, when a selected resource is unavailable, Boulevard automatically assigns the first available resource without notifying the scheduler.
We would like an option to display a warning or confirmation popup when the originally selected resource is unavailable before reassigning the appointment to a different resource.
This would help prevent accidental device and room scheduling conflicts and improve operational awareness for front desk staff.
2 votes -
online booking
Being able to set different times in online booking for new clients versus returning clients in the pre-default time of hours prior to being able to book these appointments. For example, we would need 24 to 48 hours for a new client, but a returning client could book within three hours. Also, an overnight booking for first morning appointments. Would like to have a way where somebody cannot book a 9:00 a.m. appointment for a massage at 10:00 or 11:00 p.m. at night. Still have the availability for somebody to be able to book a new client massage or massage,…
1 vote -
2 votes
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Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Customize sending time for Reminder Text
Customize the sending time for Reminder Text.
1 vote -
Add-on services performed by another staff member
I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.
1 vote -
If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote -
Allow more than one confirmation/reminder appointment message.
Currently there is only one appointment confirmation/reminder message that can be sent. It is not specific. I would like to be able to customize for different types of appointments. I would also like for the message to say what service is schedule and with what provider.
1 vote -
Need ability to see pricing and duration when booking via web, staff facing
Booking takes longer because price and duration aren’t visible in the web calendar service list, there are several extra steps that are needed to confirm pricing with a client that may be trying to book over the phone. Wastes a lot of time.
1 vote
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