355 results found
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Online Booking Refinement
Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.
1 vote -
daily anouncement on front desk screen/calendar
Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.
2 votes -
Calendar
Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.
I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars
It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD
1 vote -
Date of Birth Visibility
Working in Aesthetics and Wellness, D.O.B should be visible in every aspect of Boulevard. We should be able to see D.O.B. when viewing both Calendar and Front Desk tabs. Such a small change would make so much of a difference in accessibility and ease.
1 vote -
define a staff's services for the day
I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.
We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…
5 votes -
appointment reminders
When we are setting same day appointment reminders for patients, we should be able to set it to two hours out from the appointment and not get locked into picking one singular time for all appointment reminders to go out (ie. 7a, 8a, 9a, etc). It would be more courteous to the patients who have appointments scheduled later in the day.
4 votes -
Price Increases automatically updating scheduled appointments
Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.
5 votes -
appointment service change history
It would be great if we could see what services have been changed on an existing appointment
2 votes -
Can we add a PRINT feature to the Schedule page?
It would be nice to be able to print the daily schedule.
7 votes -
An icon for when there is a comment note.
An icon that pops up on the completed Appointments to let you know there is a comment note in the appointment.
1 vote -
we cannot toggle between two locations in patient appointments
if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.
2 votes -
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I need to know about my staff's sched
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.
4 votes -
Be able to print a patients schedule. We long schedule patients out and there is no where to be able to print that or send to a patient
Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.
2 votes -
Send text message to employee when their client reschedules
When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.
2 votes -
no show
If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.
4 votes -
Internal way of grouping appointments
Right now there is not a way to group appointments when they are booked internally. When clients schedule online and are having people join them that appears but if the appointment is scheduled internally there is no way to group them.
4 votes -
Valid credit card for all clients when scheduling
We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.
4 votes -
Last Visit Alert on Appointment
When we're at the front desk or looking at the calendar, there's no way to see when a client was last in without clicking into their full profile. During a busy shift, opening each client's account one at a time to check their last visit is slow and easily skipped which means we miss chances to acknowledge flag clients who've lapsed, are back too soon and/or drive rebooking. The Appointment Preview Window already shows client name, phone, service, provider, cost, and notes, but "last visit", one of the most useful data points for the desk isn't there.
Proposed solution:
Surface…1 vote -
clients abilitly to add add-on services at check in screen
Clients have the ability to choose add on services at check in screen. Example: wax, cut, condition, treatments
1 vote -
make a service private but have direct booking link
This essential for promos for specific clients
1 vote
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