297 results found
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Waitlist View on Dashbaord
I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.
2 votes -
Create a function to view the schedule horizontally.
Create a function to view the appointment schedule horizontally
1 vote -
canceled appointment notificationns
We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.
2 votes -
daily anouncement on front desk screen/calendar
Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.
1 vote -
Calender view
On the calendar view, it would be nice to be able to see if a client was checked in or if we are still expecting them. The "front desk" view is nice but then it doesn't really show who is late so we can call them.
3 votes -
Stylists need to receive text or email notifications whenever a client changes their appointment.
Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.
7 votes -
Booking first time clients
There is a problem with one of the new rollout features, the appointment scheduling window. The system should prevent the select time button on the schedule from being pressed more than once. There is a delay now, since the new feature is searching the entire database for the client. The new feature was intended to solve the problem of multiple profiles, but it created a bigger issue. Since there is no indication that the system is searching the database, people repeatedly hit the button, creating multiple booking instances. An option would be to show an indicator that something is happening,…
1 vote -
remove cancel button
Remove the option to cancel appointment on the client's end
1 vote -
Remove resource name from service appointment
Booking a service which requires a resource, the appointment shows long name beginning with resource. In this case the Client/service name is the important data and the resource is a background requirement. The Client/service name should come first or omit the resource name from the appointment.
1 vote -
Client notes on popup in calendar.
Have certain client notes show up on the popup when you click on their appointment.
2 votes -
Flexible Service Duration Redemption for Memberships
Currently, membership vouchers are tied to an exact service match at checkout. This means a client with a 60-minute membership has no way to upgrade to a 90-minute service at the time of online booking — the voucher is only recognised when the exact matched service is selected.
We'd love to see one or more of the following solutions considered:
- Flexible duration redemption — Allow a membership voucher to be applied to a longer version of the same service (e.g. a 60-min membership could be redeemed against a 90-min service, with the price difference charged at checkout)
- Service family/grouping —…
1 vote -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
5 votes -
appointment reminders for multiple start times
A guest with multiple appointments in one day should receive a confirmation with the start time of each service. This should also be true for "guest" and "guest of this guest". This has caused MAJOR issues for guests who think they have their appointments booked a certain way, and then are shocked when they arrive to the spa.
1 vote -
providers should receive a text notification for ALL services
Currently, if an appointment is scheduled on one provider, and it is moved to another provider, the new provider does not receive any notification that they have just received a new appointment on their calendar. This can cause a huge risk because if the provider is not notified they have a new booking ON THEIR CALENDAR, regardless if it was already booked for the business, that provider may not know to come in for the service. There should not be a "work around" that providers need to be constantly checking their schedules throughout their day, most people working in this…
1 vote -
2 votes
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give providers a notification when a rating was submitted for their appointment
Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email
1 vote -
Show block time on app
Show block time on app - should be no reason to be on desktop to have to see blocked time during the work day. These should be viewable from the app
1 vote -
calendar zoom in/zoom out needed
I’m having a hard time seeing the details of appointments on the mobile app calendar view, especially when trying to quickly review service information. It would be incredibly helpful if there were a zoom in / zoom out feature within the calendar on the mobile app, allowing us to enlarge appointment details for easier viewing and navigation.
I think this would make managing appointments on the go much more user-friendly for service-based businesses.
Thank you for considering this improvement!
1 vote -
reschedule appointments to other business location
you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.
5 votes -
Pre-Appointment buffer
Please add a way to add a buffer BEFORE appointment for our offices also providing mobile IV therapy (allowing us time to travel to the appointment).
1 vote
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