263 results found
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Can we add a PRINT feature to the Schedule page?
It would be nice to be able to print the daily schedule.
5 votes -
Limit the availability of certain appointments per day
It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.
2 votes -
I wanted to suggest a feature that would really help our scheduling efficiency.
It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.
2 votes -
Allow stylists to approve or decline an appointment before it is accepted.
I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.
2 votes -
make the calendar smaller
I want to be able to see my whole day or week appts at a glance without having to scroll through these giant boxes
1 vote -
Custom Cancellation Location, Provider, and Operating Hours
Cancellation should be able to be automated to be set by:
- Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
- Location: Some regions have much busier clinics and should have a different window
- Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.3 votes -
Waitlist View on Dashbaord
I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.
2 votes -
canceled appointment notificationns
We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.
2 votes -
Calender view
On the calendar view, it would be nice to be able to see if a client was checked in or if we are still expecting them. The "front desk" view is nice but then it doesn't really show who is late so we can call them.
3 votes -
Stylists need to receive text or email notifications whenever a client changes their appointment.
Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.
7 votes -
Allowing only certain services on certain days for providers that split days
To be able to select certain services for certain days for when a provider wants to split their schedule between service types.
2 votes -
Client notes on popup in calendar.
Have certain client notes show up on the popup when you click on their appointment.
2 votes -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
5 votes -
providers should receive a text notification for ALL services
Currently, if an appointment is scheduled on one provider, and it is moved to another provider, the new provider does not receive any notification that they have just received a new appointment on their calendar. This can cause a huge risk because if the provider is not notified they have a new booking ON THEIR CALENDAR, regardless if it was already booked for the business, that provider may not know to come in for the service. There should not be a "work around" that providers need to be constantly checking their schedules throughout their day, most people working in this…
1 vote -
2 votes
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give providers a notification when a rating was submitted for their appointment
Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email
1 vote -
Show block time on app
Show block time on app - should be no reason to be on desktop to have to see blocked time during the work day. These should be viewable from the app
1 vote -
calendar zoom in/zoom out needed
I’m having a hard time seeing the details of appointments on the mobile app calendar view, especially when trying to quickly review service information. It would be incredibly helpful if there were a zoom in / zoom out feature within the calendar on the mobile app, allowing us to enlarge appointment details for easier viewing and navigation.
I think this would make managing appointments on the go much more user-friendly for service-based businesses.
Thank you for considering this improvement!
1 vote -
Pre-Appointment buffer
Please add a way to add a buffer BEFORE appointment for our offices also providing mobile IV therapy (allowing us time to travel to the appointment).
1 vote -
Same day notifications only for appointments booked
Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.
Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.
We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.
4 votes
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