182 results found
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Front Desk Screen Should Indicate If Consents/Paperwork Hasn't Been Completed.
It would be very helpful if the Front Desk screen that shows patients where they're at in the Queue indicated if there was still paperwork/consents pending.
1 vote -
Appointment Linking
We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.
5 votes -
make the desk top website more accessible for booking appointments.
make the desk top website more accessible for booking appointments and blocking times using an ipad or iphone. I am a manager and need access to everyone's schedule not just mine as I am not a provider.
2 votes -
Schedule in order
I would like an option to make it where they have to book in order for certain days. i.e. on Saturdays we are only here in the morning, never fails I have someone take that very last spot. Also on holidays where we are short days.
2 votes -
Custom Cancellation Location, Provider, and Operating Hours
Cancellation should be able to be automated to be set by:
- Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
- Location: Some regions have much busier clinics and should have a different window
- Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.1 vote -
Cluster Booking
Allow the option to turn on cluster booking so that appointment availability only shows up directly before and after existing appointments.
1 vote -
only see own schedule on app
There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.
1 vote -
We should be able to prevent service providers from looking at details of other service providers clients
There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.
1 vote -
Processing Time --> Beginning of Appointment --> For Numbing
Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!
5 votes -
New client icons on appointments
Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.
5 votes -
schedule and appointment time
it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out
4 votes -
Dont have the "send client confirmation" button when editing an arrived appointment
Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.
3 votes -
add service to a receipt without needing to create an appointment
Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.
OR
Create a required reason for a voucher adjustment which can be seen when auditing a client's account.
For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the…
1 vote -
Do not include tech Names in reminder emails/text for “Anyone” bookings
When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
1 vote -
Repeat Lunches
I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.
1 vote -
assign multiple staff to one service
we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff
1 vote -
Have a month view on the calendar. It's super helpful.
Calendar month view.
2 votes -
Online Booking for friends
Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.
2 votes -
2 votes
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