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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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355 results found

  1. An alert for when a room is overbooked

    3 votes

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  2. We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.

    6 votes

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  3. As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.

    5 votes

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  4. Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
    The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.

    Ideally, the API can support just adding to an existing note if one already exists.

    1 vote

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  5. 2 votes

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  6. It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment

    7 votes

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  7. Show blocked time (i.e. personal or business) on mobile app on personal schedules

    1 vote

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  8. Allow changing location when editing an existing appointment

    1 vote

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  9. We are a wellness center with 18+ modalities. We have clients that do set things multiple times a week ever week. Is there a possibility that we can repeat appointment instead of having to build multiple schedules each week

    1 vote

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  10. Color change on schedule for open vs completed charts

    1 vote

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  11. Allow the option to turn on cluster booking so that appointment availability only shows up directly before and after existing appointments.

    2 votes

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  12. I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.

    1 vote

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  13. There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.

    2 votes

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  14. There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.

    2 votes

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  15. Front desk can't create schedule blocks

    1 vote

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  16. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    2 votes

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  17. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    2 votes

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  18. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  19. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  20. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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