109 results found
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Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
1 vote -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
1 vote -
Client Passwords instead of one-time code
Clients want to enter a password instead of a one-time code verification to log in and book.
Either have the option to enter password or to receive code would be ideal.a
1 vote -
Have add on services such as haircuts replace the finishing time of a selected service to allow for services to be split between two or more
We often have clients who want to have color done by one stylist and cuts done by another. Currently add on services only apply to the initial stylist selected for your color and when booked a la carte online, the cut is placed after the "finishing time" which causes unnecessary gaps in the schedule where the second stylist should be performing the cut rather than an obsolete finishing time showing up on the book.
1 vote -
add a plus sign to online booking view
Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.
1 vote -
Spanish
To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company
1 vote -
Referral program verification - flag if client name, phone or email matches an existing client profile
I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.
To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…
4 votes -
Client self-checkin on their own device
Can we add a self check in? Somehow verify that the client is near the salon before check in is allowed. Like with fast food restaurants, you are required to be near the location before the order is confirmed.
1 vote -
password reset
A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.
The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.
1 vote
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