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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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132 results found

  1. Suggest we have the capability to turn off showing pricing to customers in online booking, in an easier more streamlined way.

    2 votes

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  2. Set holiday closure schedule that reoccurs every year without manually re-entering.

    18 votes

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  3. Admin/Owner permissions should be able to see the entire business performance on the performance tab in the app.

    2 votes

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  4. 3 votes

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  5. The ability to input FLAT commission amounts per service, instead of percentages.

    6 votes

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  6. A quick access customer service phone number that leads to a person, an actual human.

    9 votes

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  7. Can you add a mobile clock-in option?

    1 vote

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  8. The ability to edit/remove multiple published shifts for scheduled staff at once. Example: holidays, an unexpected closure.

    3 votes

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  9. Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.

    One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.

    As a result, we have been forced to build extensive workarounds and…

    4 votes

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  10. A way to store a staff member's professional (Cosmetology) license expiration date and automatically notify admin/managers & staff member of the expiration. Notifications starting at 90 days out. Can do 90,60,30,7, & day off expiration.

    1 vote

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  11. I'd love to see locations have the ability to manage Precision Scheduling settings directly within the dashboard, rather than contacting Support for every adjustment.

    It would also be incredibly helpful if these settings could be customized per employee, instead of only at the location level. Every provider may have different schedules, appointment cadences, and booking preferences. For example, one provider may only want online bookings at fixed appointment times, while another may prefer more flexibility.

    Giving locations the ability to adjust settings such as Optimization Level, First Available, preferred appointment times, and Group Booking preferences for each provider would…

    1 vote

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  12. Add a place for business notes with client ratings. Allows us to capture additional feedback from guests, or to even just note that you called them back if they left negative feedback.

    1 vote

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  13. Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc

    16 votes

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  14. Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission

    4 votes

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  15. The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…

    15 votes

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  16. I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.

    3 votes

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  17. Linkedin should be added to the list of Social Accounts

    1 vote

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  18. 2 votes

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  19. An HR user is responsible for employee onboarding and should be able to assign new employees to various user groups, but they don't necessarily NEED or should have access to the same things, such as client information, that the assigned group would need.
    It would help streamline role access for groups to be able to assign to other specific groups (an approved list) without themselves having those same privileges.

    1 vote

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  20. introducing our service at affiliate medical wellness center with lifetime payment of $99 on all preferred services

    1 vote

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