81 results found
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Asking for the ability to print service and other descriptions from Boulevard
Asking for the ability to print service and other descriptions from Boulevard
5 votes -
Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
Ability to add multiple shifts to a single business day for a staff member
Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.
5 votes -
Permission: Products
Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.4 votes -
Membership Enrollment via Email
It would be valuable to email clients a direct option to sign up for memberships, ideally accessible through Marketing or Client Communications, without requiring in-person setup or manual workarounds.
2 votes -
Staff see personal time clock summary
It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.
4 votes -
make shift objectives/todos somewhere where the employee will see it before they clock in or out
make shift objectives/todos somewhere where the employee will see it before they clock in or out
6 votes -
allow users to change their shift hours from the mobile app
tap the icon or employee name and the option should come up to add a block or change shift hours.
6 votes -
When selecting employees "is working" that it only shows the employees on those days. This should vary by day and not have all employees.
When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.
2 votes -
Businesses should be able to customize the note on the top of the receipt email that is sent to clients.
It's actually insane that Boulevard doesn't allow us to customize the Receipt Note at the TOP of the receipt. It only allows us to customize a note that is buried at the bottom. We don't want to say "thank you for your business," because we have a much more dynamic and relaxed relationship with our clients. We have had to resort to using an outside software program to allow us to send a thank you email in our own tone instead of using the thing we pay for already. Please do better!
2 votes -
Tele health option
Give us the option to do telehealth
1 vote -
Individual Form Sending & Client Acknowledgements
I would appreciate clarification on why forms cannot be sent to clients individually. Having this capability would be extremely helpful for agreements, permissions, incident acknowledgements, and other time-sensitive or service-specific documentation. The ability to send, track, and confirm acknowledgment of forms on an individual basis would greatly support personalized services, compliance, and proper client communication.
1 vote -
The product management page for inventory management needs to have a customizable view
The product management page for inventory management needs to have a customizable view
5 votes -
Make refunds of booking fees automatic for cancellations
Automatic Refund to patients who cancel with in the window of our policy, so we don't need to manually go through each transaction and do it ourselves.
3 votes -
feature for staff to request off on schedule: allowing others to pick up shift!
create a feature that offers staff to request time off on their schedule. Other staff can 'pick it up' and it automatically adjusts!
2 votes -
1 vote
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Workflow inefficiencies created by Boulevard Platform
One of the biggest issues with this practice management platform is the lack of operational workflows truly aimed at improving each practice's management of their business.
We need to be able to have unique customizations directly through boulevard as we are not paying to utilize BLVD as a merchant processor but rather for our practice operational needs and medical records. Not giving us an option to create a unique experience that fits our brand is disheartening to say the least.
The amount of work arounds we have had to create and the amount of money spent on outside apps to…
1 vote -
Client Customization
Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?
But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient…
1 vote -
Permission Group Suggestion: "schedule overview only" permission
There isn't a way to give staff schedule visibility without also providing access to client information through appointment details. Even when only "View Availability" is selected, even though the staff member can't see the clients' name on the calendar, they can click on "Schedule", "Cancellations", and "Waitlist" and gain access to client info.
We need a way to be able to limit the staff from viewing any and all client data and only see the providers' calendars have appointments scheduled.
Since the permissions work as a package, when we enable "View all appointments" to see the schedule, staff can click…
1 vote -
More granular permissions when "business manager" is toggled on.
We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.
3 votes
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