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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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150 results found

  1. 4 votes

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  2. we would like the offer code to be worth ZERO dollars- that way when someone sees an offer online like grand opening promo they can put it in their appt when booking and the provider knows to give the offer

    2 votes

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  3. This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.

    2 votes

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  4. We would love the ability to easily adjust membership pricing for both existing and new members through a simple, self-service option in Boulevard. Currently, updating pricing for existing members requires submitting a request, which can create delays and limit our flexibility as business costs change. Having the ability to manage these price adjustments independently would streamline the process and allow us to respond to pricing changes more efficiently.

    1 vote

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  5. More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.

    8 votes

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  6. It would be great if the professional app had a way to limit the parameters on using the timeclock if they are too far away from the business

    2 votes

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  7. Ability to control business settings at the location level, including cancellation policies, booking lead time, gratuity settings, offset, and offers without impacting other locations or business-wide default settings.

    1 vote

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  8. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  9. Instead of having a single cancellation fee set at the brand level, businesses with multiple locations should be able to customize cancellation fees by location to accommodate different cancellation policies and rules.

    1 vote

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  10. When a staff member levels up and their pricing changes, we are required to go through every. single. service. and click like 5 times each to update them to the new pricing.

    Having a template for level pricing would be an ideal solution to just change what level the staff member is and bam! new pricing updated.

    1 vote

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    • One code that can have multiple options.

    Example: code SUMMER could apply 20% off a service and 50% off a specific package.

    • Ability to exclude certain audiences from discounts or give tiered discounts to different audiences.

    Example: 10% Off Packages, 20% Off for Members.

    Currently, the system does not allow us to set this up automatically and though we can make a promo available for members only, we cannot exclude members, meaning BLVD takes 20% off package and then another 10% off that same package for members.

    • Quantity based discounts that apply automatically.

    Examples: Buy 2 products, get 1 50%…

    1 vote

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  11. When Credit Companies advertise on our BLVD platform it should offset our BLVD monthly fees. I can't believe that Klarna and Affirm have an advertisement showing on BLVD everytime a client checks in. I don't offer these payment options and I never will. BLVD is expensive and if other companies are going to advertise to MY clients I want the choice to opt in and get paid for advertising placement, or opt out entirely. My business is supposed to be high end and these advertisements give 90's infomercial.

    1 vote

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  12. A permission that allows pricing to be removed from appointments on the calendar/front desk.

    1 vote

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  13. It would be great to have the option to duplicate an existing package when creating new packages. This would save time when creating multiple versions of the same package.

    1 vote

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  14. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    5 votes

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  15. Ability to apply a different tax setting for each service category.

    1 vote

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  16. It would be really helpful to have the option to export Audit Log results into a CSV or Excel file, similar to other reports in Boulevard.

    While investigating unusual account activity, I needed to review hundreds of Audit Log events from a specific staff member. Since there was no export option, I had to manually screenshot dozens of pages of results in order to document and analyze the activity.

    Being able to export the filtered results would make it much easier to review larger amounts of activity, identify patterns, compare data, and maintain documentation when investigating potential security or client…

    1 vote

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  17. Suggest we have the capability to turn off showing pricing to customers in online booking, in an easier more streamlined way.

    2 votes

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  18. Ability to add custom text to email clients receive when appointments are cancelled.

    1 vote

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  19. A user may need access to all locations to perform some actions, but should only have the MOST access in one of them (because it's their "home" location). For example, they may be able to book appointments, close out orders, and visit reports in their main location, but only be able to book appointments at any other location.

    1 vote

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