Forms Not Able to Submit on Mobile Device
We've now heard from at least 8 patients over the last week that they tried to submit the forms on their mobile device and the submit button isn't visible or they hit submit and it doesn't go through. There doesn't appear to be any active incidents according to Chat, but we can't be the only one. We haven't updated our forms in months and this has just recently started.
3
votes
Rick Vencill
shared this idea
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Zoe Bridges
commented
I think it's due to an IOS update, we've had the same issue the last week!!
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Ben Stevens
commented
We occasionally have this. We sometimes find that some required item wasn't filled out, but it is not made very obvious by the system, it just fails and doesn't indicate that you didn't complete the form properly.