Location Details in Text Reminders
For multi location businesses, they are requesting for the location address (or some type of location specifics) to the added to the automated SMS. This is due to the locations being close together and clients becoming confused on what location they booked at. Often times, this Biz says the clients will go to the wrong address. They feel the SMS reminder would be helpful in addition to the email.
Jozlyn Miller
shared this idea
Boulevard's automated sms appointment confirmations and reminders include location details.
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Pattie Pruitt
commented
Adding specific location and staff member added to the information within the sms reminder.
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Stephanie Inglehart
commented
We have multiple locations, it would be very beneficial to have the location listed in the confirmation texts. Thanks!
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Madison Stepnowski
commented
Since we have many locations, it should state which location the client's appointment is at in the text confirmations in association with their confirmation emails
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Jeffrey Calkins
commented
Hi
We have 20 locations, some of which are closely located to each other. Often we have clients going to the wrong location because they only see the text reminder to confirm. If the text reminder had the location of the booking in it, it would be very helpful.
thank you,
Jeff
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CLAIRE MOORE
commented
For salons with multiple locations, adding which LOCATION they're booked at to the confirmation details so that clients have a second reminder on which location they're going to would be very helpful, in case reception fails to confirm verbally.
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Tiffani Vasinko
commented
For clients with multipe locations it would be helpful if the text reminder had the location displayed