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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. Automated internal prompts for staff based on specific parameters set by the business for client outreach/clienteling.

    Ex. Staff (Manager or Provider) receive a prompt that "These 5 clients were at your studio two weeks ago but haven't returned" or "These 10 clients bought X product", etc.

    3 votes

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  2. there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.

    6 votes

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  3. It's essential that we can customize booking priority when "first available" is selected by clients. The fact that there's no way for individual salons to pick which priority order their stylists are listed in is so frustrating for us as it's important to our stylists that we manage this properly. PLEASE FIX THIS!

    5 votes

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  4. It would be very helpful if the Front Desk screen that shows patients where they're at in the Queue indicated if there was still paperwork/consents pending.

    99 votes

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  5. With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.

    I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?

    Basically, I want a way…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Option to limit data available through APIs by location so a franchisee cannot access other franchisees' data.

    1 vote

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  7. We have been waiting for the ability to charge our deposits, late cancellations & no shows through boulevard. We’ve been told for multiple years that this is “on the way”.

    1 vote

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  8. Would love if our membership clients could have a separate booking option. Right now everyone can see booking for this next month. However I want our members to be able to book out for the next 6 months. I would love for them to login to their portal and see a separate booking link option that allows for 6 month book outs but on our website allow new clients/non membership clients to only book one month out.

    1 vote

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  9. Ability to add multiple categories for packages and memberships when allowing online booking. That way I don't have to create duplicate packages just to list it under our "deal of the month" section of the online booking. I do this to make it easier for clients to see what our deals are instead of making them search all over for our specials even if they already exist as a regular package etc.

    2 votes

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  10. It is close to impossible to see the suggested add ons when a client books on their phone. This creates so much more work as now I have to change my entire booking instructions in my email flow to specify what clients need to add to ensure they are booked for the right service. I also now have to upsell instead of a client seeing it suggested when booking. Please Please improve your mobile experience. It is 2026 and it should not be this difficult when booking nor should our options as stylists be so limited when using our Blvd…

    2 votes

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  11. I would like a report that shows invoiced and paid services and products including taxes for the month. Currently, it does not let me filter out credits that have not been applied to services which shows incorrect income

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. Make all new first time clients add a consult with their first appointment

    1 vote

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  13. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.

    13 votes

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  15. Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers

    30 votes

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  16. Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.

    7 votes

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  17. Cancellation should be able to be automated to be set by:
    - Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
    - Location: Some regions have much busier clinics and should have a different window
    - Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.

    4 votes

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  18. It would be great if on the checkout screen, the front decks and a big bright indicator that client has a card on file.

    12 votes

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  19. When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.

    6 votes

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  20. Be able to individually adjust different cancellation fees based off of service. Not a set $ amount or % because each service/ pricing of service varies

    6 votes

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