8564 results found
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3 votes
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Remove "Include a message" from self-booking
There's no way for stylists to receive these messages without checking their emails or viewing the web app. If there's not a notification for this we'd rather have this feature removed so clients aren't assuming we've received the message
3 votes -
Custom Service Days
Being able to have custom service days per service provider. IE. Sally only does haircuts on Tuesday and Thursdays.
10 votes -
it would be nice to be able to track bookings
just like the cancellation list have a booking list so you can see who has been booked. easier to track for newer employees. :)
3 votes -
To be able to see the price of the service when booking a new appointment and after it is on the calendar.
This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.
15 votes -
1 vote
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Drawer Count Report
We would like a report for each drawer count with time stamp, name of staff, exact denominations for drawer count.
8 votes -
Add "Front Desk" features to professional app
I work for a company that likes to use our iPad to check guests in and out. I want to be able to completely control our Front Desk menu from the iPad app so I can easily just drag our clients over the the appropriate section.
14 votes -
Customize a product's unit price at the location level without altering the brand level
Requesting to customize a product's unit price at the location level without altering the brand level. The reasoning behind this is that although we carry the same products across all locations, pricing based on city may differ.
7 votes -
If clients self prebook and leave a set tip, the tip deletes if appt is moved to another staff
The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…
3 votes -
Report that details when a report was ran, by who, and exported in what way to whom.
Want to know when certain staff are running certain reports, when certain reports are being emailed to places, when those reports are being emailed where they should or shouldn't be. Also provides a clear understanding to staff that Boulevard is tracking these things and will deter employees running detrimental reports.
2 votes -
Clients need to select preferred cards (they often have multiple) and then verify valid EACH TIME they book
Guests need to enter security code + expiration date at time of booking on the website to ensure the card on file is valid? We NEED this in order to not be chasing payments.
5 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
10 votes -
Beta Reports: Column grouping by payment method in Payments & Refunds
Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location
4 votes -
Send images via Contact Center
Business would like the ability to send images via the Message Center, currently only support gifs
66 votes -
Disable help chat for certain privilege groups
Staff in specific privilege groups need to address their questions to managers prior to Help Chat.
3 votes -
Hiding client phone number in Contact Center
Staff privilege groups are set to hide client contact details, but staff is currently using Contact Center to alert clients that they are ready for their appointment. They will need to use the Contact Center, but the phone number needs to be removed
4 votes -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Notification for client arrival at front desk
When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.
9 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes
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