8564 results found
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Save Caller ID information for Missed Calls from Caller ID Feature
Client would like to see a place within Caller ID of any calls that she missed (so she knows who to call back if they call after-hours or she is busy with a client).
7 votes -
Checkout order - flow
The ability to have the card swiped first, then the client signs and adds gratuity if desired. Currently, we have to sign and add gratuity first before swiping. Client does not like the order and says everywhere else in the world is currently doing the opposite order for charge outs.
14 votes -
Beta Reports: Offer Name attribute in all reporting
Ability to report on applied offers across all reporting, including the Detailed Line Item and Product/Service sales reports.
3 votes -
Calculating and/or charge franchise fees
being able to calculate franchise fees at each location
3 votes -
Credit Card Required in front desk/calendar view
option to make credit card mandatory for front desk and calendar view
57 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
20 votes -
Remove Staff Roles from Booking Widget
We use Staff Roles to distinguish and filter in our reports; specifically Booth renters vs. employees. Would like the option to remove this from the booking widget so we can name them booth renters and it's not visible to clients online
8 votes -
Easy Way to Post Positive Reviews to Clients' Websites
Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments
21 votes -
Wait list hour limitation
Have the waiting list not show options for hours that the business is closed.
Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.
4 votes -
Custom message for wait list
We have had several guests who are confused about what adding themselves to the waiting list means. (thinking it is actually an appointment, etc...)
It would be helpful if we had somewhere in the online booking settings to have a custom message about the wait list, and what adding yourself to it means.
6 votes -
beta report/ please shift to where all hourly employees can be seen in 1 report those of us that have multiple locations need this
because i spend to much time going back and forth in reports for both my hourly and commissioned stylists when doing payroll. a beta report would be a huge time saver for me
6 votes -
See active time
When Active column is disabled, we aren't able to see the start and end time for appointments. It would be really helpful if we didn't need the active column to see this information in Front Desk view
5 votes -
sort purchase history by date including year
Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.
3 votes -
3 votes
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Notification when an appointment is booked or changed through the professional app
Staff are not notifed when an appointment is booked through the professional app.
13 votes -
Correct Appointment time on client's calendar
For iCal and Google Calendar.
2 votes -
Enhanced reporting for staff on app
Our staff would love to see their timecard, tips, and other KPIs including pre-book
49 votes -
Packages: weekly option for packages (ex: 1 week pass)
In creating a product, the choices within the "Package" option are months and years. It would be great to have a "weeks" option here if possible unless you have a workaround.
2 votes -
Mobile push notification should open to the appointment that was just booked
When a push notification comes up on my phone and I click on it, it opens the Boulevard app, but doesn't bring me to the appointment that was just booked and now the push is gone so I can't see what date the new appointment is for. Would be great to be brought to the actual appointment
3 votes -
Manager/owner features on mobile app
We need a manager view available in the mobile app so that we may quickly adjust schedules in the app, which is something we could do in booker mobile. For example, if a barber calls in sick and we are not near a computer, we need to update the schedule. We would like to make back-office functions more accessible on mobile. It is not easy to navigate the desktop UI on a mobile device.
92 votes
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