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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Add the client street address to Client Records reports to support request for mail marketing.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Partner would like a waitlist disclaimer for clients in order to help manage expectations

    8 votes

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  3. There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.

    It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.

    Please update this asap. It would be so, so helpful!

    9 votes

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  4. We'd like to be able to upgrade/downgrade a membership (we have two tiers) without having to cancel/sell each product separately. This causes our overall member counts to be off and leaves room for error when done manually.

    27 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  5. client would like to see the busniess charge taken out prior if a renter has a merchant account

    1 vote

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    0 comments  ·  Admin →
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  6. Automatically add 18% gratituty when booking online. Customers have the option of increasing gratituty after their appt

    2 votes

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  7. 1 vote

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  8. I have chair-renters, and receiving numerous people's deposits to my bank account gets very messy, especially when the deposits that hit my account aren't labeled. I would appreciate if each stylist could have their own deposits hit their personal Merchant account, that way I don't have to Paypal each stylist their deposits for the week.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.

    2 votes

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  10. When toggling back and forth between waitlist/calendar in order to fill up the schedule, the calendar returns to today which slows down the process significantly.

    6 votes

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  11. Helpful for marketing campaigns to win back clients. Currently clients filtered by last appointment (i.e. last appointment 6 months ago) will also include clients who already have appointments on the books coming up. The ability to filter these out would allow partners to create buyback campaigns for those clients which are not scheduled at all.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:

    • Salon Request (Any Stylist)
    • Stylist Request (New)
    • Stylist Request (Repeat)

    Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…

    14 votes

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    1 comment  ·  Admin →
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  13. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote

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    0 comments  ·  Admin →
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  14. Whenever appointments are grouped and one is deleted its very frustrating for me as well as the client to have to ask them for all of the booking information again.

    4 votes

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  15. 2 votes

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  16. Allow for the service charge to be a % and not just a set dollar amount.

    9 votes

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  17. 4 votes

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  18. Have the ability to view the week or 4 day calendar schedule for resources. At the moment it does not allow you to isolate more than one schedule for resources

    5 votes

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  19. Practice Fusion Integration - Medical Records System - For Charting purposes

    "It's our medical record system. We keep our charts for each patient in that system. We also use it for scheduling. So we would have had to keep duplicate schedules or duplicate customer information if we used Boulevard."

    3 votes

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  20. partner would like to have more customizations options in the way staff are listed- alphabetical, by staff role, by price, etc

    30 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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