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7513 results found

  1. We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.

    5 votes

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    1 comment  ·  Admin →
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  2. new sale to ring up products without having to book an appointment

    4 votes

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  3. The Collect signature does not appear on our screen. How can I fix that?

    1 vote

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  4. 17 votes

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  5. 1 vote

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  6. Net promoter score via texting has a much higher usage rate than asking through email. We should ask clients about their experience via text, not email.

    2 votes

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  7. 2 votes

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  8. 3 votes

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  9. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. 1 vote

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  11. 1 vote

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  12. 6 votes

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  13. 3 votes

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  14. Sending a screen shot of a report page isnt very professional looking.

    6 votes

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  15. 1 vote

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  16. 1 vote

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  17. Some clients are not welcome back due to extreme rudeness, etc.

    1 vote

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  18. when clicking the time to add an appt. or block out time it is not accurate, if i click 3pm it will show 2:50pm.

    1 vote

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  19. I think asking our clients what they would like to tip outloud puts both the receptionist and client in a weird position. We've been suggested by a few to allow discreet tipping, either on the Ipad app or through email.

    11 votes

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    1 comment  ·  Admin →
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  20. Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.

    98 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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