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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7209 results found

  1. 1 vote

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  2. 2 votes

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  3. I have multiple employees covering different roles on different days. With the current setup, I have to create new employee profiles for each role to keep them separated. Our old system (Millennium) had a simple toggle feature to show their role for the day (manager, assistant, stylist)

    2 votes

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  4. The salon owner is busy taking clients and sometimes misses emails from clients through the Blvd system. If the Admins were able to have access to these emails or it be sent to their work email, this would help our front desk team with clients.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. for clients to book online are we able to require a credit card to hold on file to hold there appointment

    so if they no show we are able to charge the card

    3 votes

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  6. 1 vote

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  7. 1 vote

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  8. 2 votes

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  9. I love the new service color organization! We do many services so would love more colors, maybe more subdued ones too so it doesn't look like a circus :)

    13 votes

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    1 comment  ·  Admin →
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  10. 2 votes

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  11. In previous booking services we have used, they have the ability to discount any upcoming membership billing and have it go back to full price after. In boulevard, you can do that with only the first billing. Our referral program offers discounts on your next monthly payment for referring a friend. We are not able to do this with boulevard

    8 votes

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  12. Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.

    7 votes

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  13. Daily logbook function - where managers and owners can see what happened the day before.

    Fields can be customizable and could include:

    • client count - with space for last year count

    • daily sales - same as above to see sales from date of last year.

    • issues that need to be addressed, customer complaints ... etc

    Would be great if could be automatically emailed out at a specific time after the day has ended.

    2 votes

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  14. We would like a report that can be exported and sent to our staff showing their schedule for the upcoming week, month, etc.

    8 votes

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    1 comment  ·  Admin →
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  15. Rows are service provider

    Columns wanted:
    Total hours worked (total for range)
    Hours subject of overtime (set for your jurisdiction

    Regular hours without overtime hours

    % utilized

    Service sales

    Service clawbacks

    Voucher or membership totals

    Product sales

    Product clawbacks

    Tip commission

    Net sales

    Total discounts

    KPI columns:

    Average appointment duration

    Average time +/- clock in from scheduled shift start

    Average time +/- clock out from schedule shift end

    MoM, QtroQtr, YoY growth for service sales, product sales, net sales

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.

    27 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.

    2 votes

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  18. 9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. I'd love to be able to flip through different guest check-in forms instead of having to go one-by-one.

    1 vote

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    0 comments  ·  Admin →
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  20. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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