8175 results found
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Custom Time-Block Repetition
change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly
20 votes -
New appointment reports
ability to see how many appointments were booked in a day or time period. not just online bookings but manual bookings as well
1 vote -
Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
11 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
6 votes -
Remaining vouchers or product units in new appointment window
It would be beneficial to be able to see how many vouchers or product units a client has available to be redeemed when making a new appointment instead of having to fully open their profile to view.
3 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
39 votes -
It would be great if in the staff performance report there were phone numbers attached to each client
It would be great if in the staff performance report there were phone numbers attached to each client
2 votes -
Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
61 votes -
Ratings
It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…
382 votes -
13 votes
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make it to be able to copy and paste an appointment for easy rescheduling
make it to be able to copy and paste an appointment for easy rescheduling
11 votes -
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
6 votes -
Late cancel/no show email
When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc
803 votes -
Undo button on email marketing
There should be an undo button when creating email content since error clicks happen
2 votes -
Batch Delete
Option to delete multiple text messages at one time instead of individiually.
8 votes -
14 votes
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Privilege group setting that allows staff to manage their own schedule
Have a privilege group setting that allows a staff member to only edit their own schedule.
7 votes -
Mandatory Add-Ons
Make Add-Ons have a mandatory option like the Service Modifiers do. Where you have to choose at least one option. We would like to have "finishing services" for our color, like a blow out or haircut, and we do currently but it would be more proactive to have the client be forced to choose one instead of being able to skip it because it wouldn't give us enough time to finish the service.
9 votes -
auto apply discount with offer link
I would like to be able to send a discount link in a email or text marketing campaign that would allow the customer to click the link and then it takes them to the booking page and also auto apply's a coupon that i choose for that specific link. That way they don't have to remember a offer code, or re enter it at check out.
13 votesHey there! While we haven't added this feature for all offers yet, we have recently added this ability for new clients to your business with our new client referral program!
Existing clients can share their custom referral booking links with friends. When those friends go to book, a special first-visit discount is automatically applied at booking and it carries through to checkout. Learn more about the referral program here.
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