7155 results found
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Contact Center: Scheduled Texts
Ability to schedule texts
10 votes -
Require one or more items in-cart for an Offer to apply to another item in the same cart
Require an item (or more) in one's cart for an Offer to apply to another item in the same cart.
Example: Buy one blowout, get faux lashes for free. The code should not be applicable to the faux lash application unless a blowout is also in the cart.
6 votes -
2 votes
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You should have a option to just clock in and out, without being able to see calendar view
You should have a option to just clock in and out, without being able to see calendar view
3 votes -
2 votes
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Ability to delete messages in Message Center
The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.
5 votes -
Make tags unique
I noticed an oversight today while building a new automation system with out Boulevard integration.
In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.
Can you please update the tagging system so they have to be unique?
2 votes -
Newsletter Sign up for marketing
Have a way to embed a place for clients to enter their emails to be put on the marketing list
4 votes -
Option to edit a service title
Edit the title of a service without having to delete and/or recreate
1 vote -
Phone Number as UID
Phone number as a unique identifier
3 votes -
API - Ability to add a group to waitlist via API
We are not able to add a group to our waitlist through Boulevard's public APIs
1 vote -
International - UK
Support for international (UK)
1 vote -
Be able to toggle to our website
People want to know how much things are if we don't have our website up it causes delays. If in the corner where our business name is,it allowed for a link to our site that would be terrific
1 vote -
Support Team Logs
It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.
4 votes -
Disable Other payment method
Ability to disable the "Other" payment method by shop location and/or at the brand level
3 votes -
1 vote
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School/Institute Functionality
Robust functionality to incorporate BLVD's platform in schools
2 votes -
Status page or email list with known issues
There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.
2 votes -
Periodically Send Email to Clients Prompting to Update Account Info
In effort to ensure a business has clients' most updated information, sending an Email at a cadence of the business's choice prompting the client to update their account information would be beneficial. If anything, sending once per year would help.
1 vote -
Employee messaging system in the dashboard
Create an employee messaging system from within the dashboard.
30 votes
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