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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7153 results found

  1. Adding net sales total only for services and products, automatically including the values of vouchers that were redeemed. Currently, we must add these columns together in order to calculate revenue that excludes package, gift card, and account credit sales.

    2 votes

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  2. It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.

    15 votes

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  3. Ability to have time blocks default to 'business' reason

    7 votes

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  4. 1 vote

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  5. The business would like to be able to run reporting specifically on refunds. Currently you can see payments and refunds together but there is no way to separate the two. You can also run a Daily Summary and filter to view only refunds but all orders still show just as $0.00 for the refund. They want to see a list of only refunded orders.

    4 votes

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  6. 1 vote

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  7. In the Service Profile, we would like to indicate whether or not this service is able to be paired with other services within the same appointment.

    Example: You should not receive ___if you are also receiving ___.

    4 votes

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  8. 1 vote

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  9. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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  10. 2 votes

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  11. I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.

    4 votes

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  12. It would be helpful if we're able to have different alerts instead of one. If we could add booking alerts (ie; guest booking preference for more efficient booking), check-out alerts: alerts that pop-up at checkout which is helpful if a guest is late on membership due we can see that at check-out and charge in the moment), membership past due alerts!

    3 votes

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  13. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    43 votes

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  14. We understand Boulevard services a wide audience of businesses, from employee based to booth rentals. From a business owners perspective, we need to be protective of our information, ie guest contact info, and this issue creates a back door that anyone can access, regardless of privilege groups, and there is currently no way to limit its access.

    Privilege groups can be set up which will limit access to what each group has access to. We have chosen not to allow access to the mobile app as it is a liability for our company to allow employee access to schedule and…

    3 votes

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  15. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    10 votes

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  16. When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount

    30 votes

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  17. The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...

    83 votes

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    In Progress  ·  3 comments  ·  Admin →
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  18. 4 votes

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  19. 1 vote

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  20. It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.

    17 votes

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