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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7535 results found

  1. Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.

    4 votes

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  2. Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments

    8 votes

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  4. If it was native in the ratings response form if they select 5 stars for their provider, to be prompted to send a quick snap of their content-ness with their service. If these were appended to the ratings page then businesses would have a great new resource that could organically get positive feedback alongside potential assets to use for marketing purposes.

    Additionally perhaps the photos could go through a round of ML smile scoring to determine the quality of the feedback response and then if our terms and conditions allow for it, suggest to Blvd partners in the Marketing panel…

    1 vote

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  5. 3 votes

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  6. Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.

    Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment

    4 votes

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    1 comment  ·  Admin →
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  7. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    8 votes

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  8. Please allow us to be notified for all membership purchases and renewals

    2 votes

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  9. When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping

    2 votes

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  11. The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.

    See Below as an example:

    Jan.2024 New Membership count = 10
    Total Service Client Count = 100
    Non Member (or Member) Service Client Count = 50

    currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%

    2 votes

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  12. Right now you can only pull the clientrecord id from the Client Records report. It'd be great if we could obtain that in more reports like 'Client Sales' to easily tie these records together.

    1 vote

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  13. It would be a huge help to manage our products if we could print an entire list of our inventory.

    2 votes

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  14. It'd be really helpful if we could allow clients to RSVP to events through one time blasts to allow us to easily reserve spaces for them during events.

    2 votes

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  15. so many people walk in and try to book an appointment for the next day and they don't have their card on them and suggest apple pay but we don't have apple pay so i think it would quicker and more efficient if apple pay was a form of payment.

    4 votes

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  16. We would love to have blouevard integrated with our Wix website shop so we can sell inventory and track what is in stock, on hand totals, etc.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Could you please make it so that in the Blvd App on phones and tablets to view the scheduling alerts? It is only viewable through the website on computers.

    3 votes

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  18. Pronoun for Service Provider. Ability for the client to see while booking, if they are booking with a male or woman.

    3 votes

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  19. Right now clients can receive vouchers for services and products and account credit. However, many customers have written into support wanting to offer more than just vouchers and credit. Several medspas have reported that they'd like to have discount only memberships. Others say they'd like to change what perks clients receive throughout the year, some want to require a monthly charge but only grant vouchers once a year.

    5 votes

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  20. We would like to see the option for one client to pay for other clients. We have many parents or spouses paying for someone else, and it does not seem like there is an easy way to execute that.

    5 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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