7533 results found
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Membership Transaction History Report
Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.
Also helps if clients can see their balances through their own client portal
1 vote -
Allow us to mark messages as unread
we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed
214 votes -
5 votes
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Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
63 votes -
Forms not in appointment details page online
For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,
1 vote -
Add the Service field to text messages to providers for Client Bookings.
Allow provider to see the the service name in text message notification to providers on Client Bookings.
3 votes -
Include "Yea/Yeah/OK" as a "Yes" in reminder texts
Include "Yea/Yeah/OK" as a "Yes" as an answer to the text reminders to confirm an appointment.
We know how clients are: type yes to confirm and they answer Y or Yea, or Yeah, and the system does not recognise that!
Thanks5 votes -
A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
6 votes -
3 votes
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Chart accessible by double clicking appointment
Please provide access to patient charts more easily- Double click on patients appointment and it will pull up?
4 votes -
Fix the tag summary report
We would like to be able to use that report to track a specific client group who comes to our spa.
3 votes -
Ability to break vouchers down into smaller segments
It would be nice if the system was smart enough to apply a 90-minute voucher to a 60-minute appointment and then have a 30-minute remainder. On the same topic, it would be very convenient if the system was smart enough to know that if a client has a voucher in their account that could be used to partially pay for a service that you would be given the option to do so. It something isn't exactly the same price then potential payment options are ignored.
2 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
9 votes -
Quickbooks Integration Training
I am trying to set up the quickbooks integration but there is NO TRAINING. quickbooks knows nothing and I can't get anyone on the phone to help to understand any of it. I was with my book keeper for two hours trying to figure it out.
4 votes -
Include all booked appointments in Reports (not just closed ones)
3 of our 4 locations are rental, and not everyone processes their service payments through Boulevard. We would love to have a report for ALL booked appointments regardless of if they are checked out, so that we have an accurate appointment count for each location.
1 vote -
different tip percentage option
Ability to have a different tip percentage prompts for different services. This is because on some high ticket items like Botox, Filler, etc. it is not customary to tip the same amounts as regular services
3 votes -
custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
5 votes -
Service Records - Filters
The report is getting too large and we are unable to create any filters. Every other report has filters - can we try and make this one be filterable or have a date range?
1 vote -
Separate profile tags from appointment in the Front Desk view
When looking at the Front Desk view, tags for appointments and tags for profiles are all in the top right corner of client boxes. They should be in separate places so it's easier to differentiate
1 vote -
Bug Fix: Correct line break formatting in messages tab
The new message tab does not preserve line breaks in sent messages. They do send with the line breaks, but the message window does not show them. This can make sent messages very hard to read/understand. Especially when you are sending a list of openings to someone wanting to book. The list on our end ends up looking like this:
Hi Name, We have the following openings: Tuesday at 2:00 with Kate Wednesday at 4:00 with Steve Thursday at 12:00 with Jane Friday at 1:00 with Marcy Please let us know if you would like any of those appointments
When…
1 vote
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