8179 results found
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Changing state of active appointment in Calendar view
Change state of appointment in calendar view like front desk view. Currently, there are only "arrived" and "checkout" icons. A new icon for "active" would be helpful.
5 votes -
Option to have all online booking emails sent to the business
We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments
7 votes -
Subscription Change Confirmations
Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.
8 votes -
2 Factor Authentication for logins to prevent staff giving password out\
And also to protect client credit cards from missuse, which would forever damage salon and blvd reputation hypothetically.
6 votes -
Customize/add logos to Gift Cards
Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving
7 votes -
Add payment types such as "marketing", "Comp", etc.
Wax & Lash has many situations/times where they comp a service or product, but still want to pay the service provider their commission. Ideally, would like to have an added payment type such as marketing, comp, etc (vs. just other/other reason).
4 votes -
Client facing app for touchless check-in
Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.
10 votes -
Ability to view all location pay rates under biz management tab for staff that work at more than one location
Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.
1 vote -
Support payments in Canada
International payments specifically for Canada. They have 8 locations in CAN and growing.
7 votes -
For the waiting list Parameters would be helpful to select times and days client is available...
...plus to view notes on list without having to go into & to see next to client name their tags. This is necessary in order to contact clients more quickly and for dates & times that work for them. Seeing client tags next to their name will also be informative for us internally so we reach out to particular clients first.
9 votes -
Option to push updates to all locations
Would like a way for those of us Spa owners, who have multiple spas, to have a way to have a Manage tab that applies to ALL on my locations. Versus each site individually. For instance, if i bring in a new product. I am likely bring it in to both spas at the same time. Yes, I have to manage that separately for each locations. Extra key strokes = more time and more errors. Perhaps two options to Manage spa, versus Manage ALL spa's?
Or in general, when adding a new product, make it automatically available at all locations…
3 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
16 votes -
Would like to see transfers and deposits in the mobile app for providers with merchant accounts
For Admin/Management, being able to see the primary business' transfers and then for individuals to be able to see their own
2 votes -
Scheduling rules - set up frequency for some appointments
Would like to be able to add transition time to every 2 appointments.
"We have to optimize his schedule pretty intensely now with these added blocks throughout his day.
We can't edit the shift to be every 30 minutes cause if we had a 15 minute block at the end of each second cut, it removes an appointment on a :15 or :45."
2 votes -
Error messaging for used GC numbers
If a GC number has already been used at the business, please display an error message that the GC number is a duplicate.
3 votes -
Allow Staff to see client notes (ie. Formula Notes) but not client contact information under permission groups
Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section
13 votes -
Calendar View - Booking Options
This business is asking for an option to select multiple services on the drop down menu when booking from the Calendar View. Currently, you have to go back into the drop down if you are looking to add a 2nd and 3rd service. They are asking for a checkbox that you can go down the row and check whatever services they are looking to book all at once.
2 votes -
Setting to support employee name truncation in all client-facing features
Setting to truncate employee name to first name, last initial in online booking and outbound client communication for privacy purposes
3 votes -
Adjust subscription renewal behavior
When a subscription is due for renewal, it will be in a past due state from midnight through the time of automated renewal at 5am. It would be helpful if the membership remained active until a billing failure prompts a Past Due state.
This is particularly causing issues with accurately tracking subscriptions reporting data since data is distributed at 2am PST.
1 vote -
Preset Appointment Locations
Ability to have preset appointment locations saved to track where a given appointment is set to be performed (e.g. hotels, banquet halls, other places frequently booked for service locations).
1 vote
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