7490 results found
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1 vote
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Keep "send" icon visible for messages when collapsing a checkout window
Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.
2 votes -
2 votes
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Display notes entered by client for e-gift card purchases
When the purchasing client leaves a note for their friend/family in the "Include a message (optional)" section, this information is not added to the emailed gift card code
5 votes -
Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications
A pleasant chime would help receptionists know they have something to do :)
15 votes -
Notification for client arrival at front desk
When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.
8 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
10 votes -
Notifications
I think it would be nice if the arrival notification also included service details along with the name and time.
6 votes -
Online booking links per location
Ability to direct clients to individual location links
8 votes -
Hot keys for appointment booking
With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking
5 votes -
Forms - Group Bookings
For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.
22 votes -
Internal Staff Forms
HR documentation - we need updated addresses, phone numbers, emails, and their hire date.
Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.
7 votes -
Option for rectangle logo
Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.
3 votes -
Additional appointment metrics in beta reports
Need additional appointment metrics found in the classic Appointment Metric reports, ideally:
- New Clients (Requested)
- New Clients (Non-Requested)
As well as Return Clients (Requested)
10 votes -
Online booking to collect the CVC CODE when clients self-book
When a client self books an appointment, have the system collect the CVC Code to the credit card. Then make the information integrate into our computer system. The information isn't saved on our end. So, if a client no-shows we can't charge them accordingly.
5 votes -
Some type of warning when a client was marked as arrived but not checked out by end of day or within a timeframe...
Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.
1 vote -
Alert to reach out to customer if they need to schedule an appointment for a service
if the customer did not prebook at time of the appointment create an alert to reach out at x amount of time to have the client schedule the customer
3 votes -
Feedback on Adjusting Scheduling Order in /Owner/Services
Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.
In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.
Additionally the "flexible mode" shouldn't be a before or after, it is more logical…
1 vote -
Templates to apply add-on categories/services to desired main services
At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.
7 votes -
Service Sales Report
There's a Product Sales report in the Sales category, but no Service Sales - would like to have a direct showing of service, quantity, cost, total revenue over the selected date range. ALSO would love if this report would have % to show, over the selected timeframe, what percentage each service made of the total services performed
18 votes
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