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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7511 results found

  1. For a more streamlined aesthetic option

    4 votes

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  2. Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.

    11 votes

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  3. Would like to be able to add retail products to packages.

    example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.

    1. This is helpful in introducing professional salon product to clients who may not have tried it yet,

    2. Insurance that the client is using professionally prescribed products supporting their investment in hair color services,

    3. Coming back with healthier hair to work with

    4. Clients will then come back and purchase full size product once they are hooked

    65 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  4. 1 vote

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  5. 2 votes

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  6. Right now, we are able to report on redeemed order ID but redeemed order number would also be beneficial

    6 votes

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    1 comment  ·  Admin →
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  7. Ability to filter client list by client's primary location (rather than completed service locations.) Would also take into account all closed orders rather than just service sales (i.e. client purchased multiple gift cards through a specific location).

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. 2 votes

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  9. Would be fantastic to be able to hold pending transactions until data services are restored. Of course much functionality would be lost when offline, but being able to do payments and scheduling as basic needs while disconnected means the difference between a smooth operation and one where staff are all panicked about the cloud being gone.

    3 votes

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  10. Being able to transfer from one client to another within the client profiles

    3 votes

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  11. Daily logbook function - where managers and owners can see what happened the day before.

    Fields can be customizable and could include:

    • client count - with space for last year count

    • daily sales - same as above to see sales from date of last year.

    • issues that need to be addressed, customer complaints ... etc

    Would be great if could be automatically emailed out at a specific time after the day has ended.

    2 votes

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  12. 1 vote

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  13. We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.

    2 votes

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  14. This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. partner has the ability to adjust a gift card without a transaction.

    8 votes

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  16. 1 vote

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  17. 1 vote

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  18. Right now when im booking a new appointment, the time I want to book should be an option on that first window. Instead I have to 'confirm time' then edit. Alot of extra steps that should just be in the first window

    1 vote

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  19. When I'm checking a client out, I tap on there name to add the credit card to profile, once done i then have to exit out of the checkout window and start fresh for the card on file to appear. I'd like to be able to put the card on file and go back into the existing transaction and the new card on file automatically appear

    1 vote

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    0 comments  ·  Admin →
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  20. Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.

    7 votes

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