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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. Would like to be able to search "Long beach" and for the zip codes for LB to generate. It's taking some time having to sit and lookup all the zip codes that fall under LB.

    2 votes
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  2. Different payroll options enable technicians to work toward performance metrics that will drive your business forward

    5 votes
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  3. When pulling report for sick time or vaction time accural, blocked personal time should not show in hours scheduled. According to state law, even if a stylist is not booked, but was in the breakroom waiting for a client or available for appointments, they are technically "on the clock" and should be accruing hours. I would love a way to have blocked time (when they are not on property) to not be counted in scheduled time when I pull the week priors reports.

    2 votes
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  4. 3 votes
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  5. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes
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  6. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    11 votes
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  7. The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.

    2 votes
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  8. (Ie. January 50 Minute Facial, February 30 Minute Facial and so on; this is a current membership we have)

    1 vote
    0 comments  ·  Admin →
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  9. On client's profile, under Scheduled Appointment it shows appointment details but would be really helpful to have the provider(s) listed as well.

    2 votes
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  10. 3 votes
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  11. Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it

    3 votes
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  12. Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)

    3 votes
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  13. I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view

    5 votes
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  14. I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).

    22 votes
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  15. Tuition is not a product so it shouldn't be included in product sales (or service sales). Need it to be separated and have separate reporting

    2 votes
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  16. We would the ability to create a second column for staff members so that their assistants can take on some of their clients for specific services.

    Example: a client books their single process color with the service provider listed online, but on the back-end, the assistant would perform the actual service.

    5 votes
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  17. When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.

    Ideally, we would be able to see the preview or be linked to their review on these social sites.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. Could be useful for store openings, temporary closures. If for example, a business was told it may reopen on July 15th, 2020, then this date would be set as when appts can be booked rather than manually going in often and readjusting the lead time for booking appts to match current date countdown to that date.

    1 vote
    0 comments  ·  Admin →
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  19. Be able to document multiple drawer counts and registers for salons that have more than 1 register.

    15 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  20. Customize reasons for Break Types with predetermined labels in dropdown within the calendar view.

    2 votes
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